{"id":9616,"date":"2021-11-23T13:24:03","date_gmt":"2021-11-23T13:24:03","guid":{"rendered":"https:\/\/bigassfans.wpengine.com\/?page_id=9616"},"modified":"2023-06-08T00:00:20","modified_gmt":"2023-06-08T00:00:20","slug":"pivot","status":"publish","type":"page","link":"https:\/\/bigassfans.com\/au\/troubleshooting\/pivot\/","title":{"rendered":"Pivot Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; disabled_on=&#8221;on|off|off&#8221; admin_label=&#8221;Banner: Desktop\/Tablet&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Pivot&#8221; subhead=&#8221;Big Ass Fans Pivot Troubleshooting&#8221; header_scroll_down=&#8221;on&#8221; scroll_down_icon=&#8221;%%4%%&#8221; scroll_down_icon_size=&#8221;18px&#8221; button_one_text=&#8221;Contact Customer Service&#8221; button_one_url=&#8221;\/au\/contact-us\/&#8221; background_overlay_color=&#8221;rgba(0,0,0,0.3)&#8221; admin_label=&#8221;Fullwidth Header&#8221; module_class=&#8221;mm2023-button&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;|||on|||||&#8221; title_font_size=&#8221;56px&#8221; subhead_font=&#8221;|||on|||||&#8221; subhead_font_size=&#8221;24px&#8221; subhead_letter_spacing=&#8221;1px&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;90deg&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.75) 0%|rgba(0,0,0,0.3) 50%|rgba(0,0,0,0.3) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/headers\/pivot-header.jpg&#8221; background_position=&#8221;top_center&#8221; background_enable_video_mp4=&#8221;off&#8221; background_enable_video_webm=&#8221;off&#8221; custom_button_one=&#8221;on&#8221; button_one_text_color=&#8221;#242424&#8243; button_one_bg_color=&#8221;#ffc425&#8243; button_one_border_width=&#8221;0px&#8221; button_one_use_icon=&#8221;off&#8221; button_one_custom_padding=&#8221;0.4em|1em|0.2em|1em|false|true&#8221; min_height=&#8221;200px&#8221; custom_padding=&#8221;12%|20px|12%|20px|true|false&#8221; link_option_url_new_window=&#8221;on&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;48px&#8221; title_font_size_phone=&#8221;40px&#8221; title_font_size_last_edited=&#8221;on|desktop&#8221; custom_css_header_container=&#8221;max-width: 1220px;||width: 100%;&#8221; custom_css_scroll_button=&#8221;background-image: url(&#8216;\/au\/wp-content\/uploads\/sites\/6\/2023\/05\/shutterstock_1180942489.png&#8217;);||width: 18px;||height: 38px;||background-size: contain;||background-repeat: no-repeat;||background-position: center center;||color: transparent !important;&#8221; box_shadow_style_button_one=&#8221;preset1&#8243; text_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221; button_one_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_one_bg_color__hover=&#8221;#ca9c39&#8243; button_one_bg_enable_color__hover=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; disabled_on=&#8221;off|on|on&#8221; admin_label=&#8221;Banner: Mobile&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Pivot&#8221; subhead=&#8221;Big Ass Fans Pivot Troubleshooting&#8221; button_one_text=&#8221;Contact Customer Service&#8221; button_one_url=&#8221;\/au\/contact-us\/&#8221; background_overlay_color=&#8221;rgba(0,0,0,0.3)&#8221; module_class=&#8221;mm2023-button&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; title_font_size=&#8221;56px&#8221; subhead_font=&#8221;|||on|||||&#8221; subhead_font_size=&#8221;24px&#8221; subhead_letter_spacing=&#8221;1px&#8221; subhead_line_height=&#8221;1.2em&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;90deg&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.75) 0%|rgba(0,0,0,0.3) 50%|rgba(0,0,0,0.3) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/bigassfans.com\/au\/wp-content\/uploads\/sites\/6\/2023\/05\/banner-essence-scaled.jpeg&#8221; background_position=&#8221;top_center&#8221; background_enable_video_mp4=&#8221;off&#8221; background_enable_video_webm=&#8221;off&#8221; custom_margin=&#8221;|0px||-2%|false|false&#8221; custom_padding=&#8221;15%|20px|15%|20px|true|false&#8221; link_option_url_new_window=&#8221;on&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;48px&#8221; title_font_size_phone=&#8221;40px&#8221; title_font_size_last_edited=&#8221;on|desktop&#8221; subhead_font_size_tablet=&#8221;24px&#8221; subhead_font_size_phone=&#8221;24px&#8221; subhead_font_size_last_edited=&#8221;on|phone&#8221; custom_css_header_container=&#8221;max-width: 1220px;||width: 100%;&#8221; custom_css_scroll_button=&#8221;background-image: url(&#8216;\/au\/wp-content\/uploads\/sites\/6\/2023\/05\/shutterstock_1180942489.png&#8217;);||width: 18px;||height: 38px;||background-size: contain;||background-repeat: no-repeat;||background-position: center center;||color: transparent !important;&#8221; text_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221; button_one_text_color__hover_enabled=&#8221;off|hover&#8221; button_one_bg_color__hover_enabled=&#8221;on|hover&#8221; button_one_bg_color__hover=&#8221;#ca9c39&#8243; button_one_bg_enable_color__hover=&#8221;on&#8221; custom_css_subtitle_last_edited=&#8221;on|desktop&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.25em&#8221; header_font_size=&#8221;56px&#8221; header_letter_spacing=&#8221;1px&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font_size=&#8221;24px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_4_font_size=&#8221;20px&#8221; header_4_letter_spacing=&#8221;1px&#8221; header_5_letter_spacing=&#8221;1px&#8221; header_6_font_size=&#8221;12px&#8221; header_6_letter_spacing=&#8221;1px&#8221; header_2_font_size_tablet=&#8221;32px&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"gray-text left\">Documents<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Tech Specs&#8221; open=&#8221;on&#8221; icon_color=&#8221;#5c5a5b&#8221; toggle_icon=&#8221;&#xf067;||fa||900&#8243; open_icon_color=&#8221;#5c5a5b&#8221; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;|600||on|||||&#8221; body_link_font=&#8221;||||on|||#242424|&#8221; body_link_text_color=&#8221;#242424&#8243; background_color=&#8221;#f3f1f2&#8243; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"\/docs\/pivot\/cutsheet-pivot.pdf\" target=\"_blank\" rel=\"noopener\"><span>Pivot<\/span><\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Warranties&#8221; icon_color=&#8221;#5c5a5b&#8221; toggle_icon=&#8221;&#xf067;||fa||900&#8243; open_icon_color=&#8221;#5c5a5b&#8221; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;|600||on|||||&#8221; body_link_font=&#8221;||||on|||#242424|&#8221; body_link_text_color=&#8221;#242424&#8243; background_color=&#8221;#f3f1f2&#8243; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>Pivot comes with a 5-Year warranty.\u00a0<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Installation&#8221; icon_color=&#8221;#5c5a5b&#8221; toggle_icon=&#8221;&#xf067;||fa||900&#8243; open_icon_color=&#8221;#5c5a5b&#8221; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;|600||on|||||&#8221; body_link_font=&#8221;||||on|||#242424|&#8221; body_link_text_color=&#8221;#242424&#8243; background_color=&#8221;#f3f1f2&#8243; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"\/docs\/pivot\/pivot-install-guide.pdf\" target=\"_blank\" rel=\"noopener\"><span>Pivot<\/span><\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Kits &#038; Accessories&#8221; icon_color=&#8221;#5c5a5b&#8221; toggle_icon=&#8221;&#xf067;||fa||900&#8243; open_icon_color=&#8221;#5c5a5b&#8221; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;|600||on|||||&#8221; body_link_font=&#8221;||||on|||#242424|&#8221; body_link_text_color=&#8221;#242424&#8243; background_color=&#8221;#f3f1f2&#8243; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"\/docs\/mounting\/baf-i-beam-stabilizer.pdf\" target=\"_blank\" rel=\"noopener\"><span>I-Beam Stabilizer<\/span> <\/a><br \/><a href=\"\/docs\/mounting\/baf-compound-angle-mount.pdf\" target=\"_blank\" rel=\"noopener\"><span>Compound Angle Mount<\/span> <\/a><br \/><a href=\"\/docs\/accessories\/baf-esfr-install-guide.pdf\" target=\"_blank\" rel=\"noopener\"><span>Automatic Fire Sprinkler Relay<\/span> <\/a><\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.25em&#8221; header_font_size=&#8221;56px&#8221; header_letter_spacing=&#8221;1px&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font_size=&#8221;24px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_4_font_size=&#8221;20px&#8221; header_4_letter_spacing=&#8221;1px&#8221; header_5_letter_spacing=&#8221;1px&#8221; header_6_font_size=&#8221;12px&#8221; header_6_letter_spacing=&#8221;1px&#8221; header_2_font_size_tablet=&#8221;32px&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"gray-text left\">FAQs<\/h2>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#242424&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_text_color=&#8221;#242424&#8243; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#ffc425&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#242424&#8243; toggle_font=&#8221;|600||on|||||&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_width_top=&#8221;0px&#8221; border_color_top=&#8221;#ffc425&#8243; border_width_right=&#8221;0px&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#d8d8d8&#8243; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How do I operate my fan with the wired wall control?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"pull-right floating-image\">\n<p><strong>To start the fan<\/strong>, turn the control knob clockwise.<\/p>\n<p><em>Note: When the fan is turned on, the LED indicator at the top of the controller is lit. The LED will flash an error code if there is a problem with the fan.<\/em><\/p>\n<p><strong>To stop the fan<\/strong>, turn the control knob counterclockwise.<\/p>\n<p><strong>To increase fan speed<\/strong>, turn the control knob clockwise.<\/p>\n<p><strong>To decrease fan speed<\/strong>, turn the control knob counterclockwise.<\/p>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;My fan will not start.&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"pull-right floating-image\">\n<p>Verify the following:<\/p>\n<ul>\n<li>All wires are securely connected.<\/li>\n<li>The blue wire and the yellow wire on the controller input cable are wired together (the fire alarm shutdown circuit is closed). To restart the fan and clear the fire fault, close the circuit and turn off power to the fan for 60 seconds. <span><a href=\"https:\/\/www.bigassfans.com\/docs\/pivot2\/pivot2-electrical-specs-diagrams.pdf\">View fan wiring<\/a><\/span> <span><a href=\"https:\/\/www.bigassfans.com\/docs\/pivot2\/pivot2-electrical-specs-diagrams.pdf\">details<\/a><\/span>.<\/li>\n<li>The wall controller has power.<\/li>\n<li>Supply power is adequate and functional.<\/li>\n<li>All fuses are functional.<\/li>\n<\/ul>\n<p>If the fan still does not start, contact Customer Service.<\/p>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;My Fan is not spinning.&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"pull-right floating-image\">\n<p>Isolate power for 10 minutes.<\/p>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;My Fan is still not spinning.&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"pull-right floating-image\">\n<p>Contact Customer Service with the LED Error Codes displaying: LED Error CODES outlined <a href=\"https:\/\/drive.google.com\/file\/d\/1VfUplbJL74e4euX%20Kfz5gtbicCM-3fwea\/view\" target=\"_blank\" rel=\"noopener\">here<\/a>.\u00a0<\/p>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;My fan&#8217;s cage is shaking.&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"pull-right floating-image\">\n<p>The gripples may be over-tightened. The gripples clip onto the back of the cage itself. If they are tight it can restrain the cage, blades and also cause motor stall faults. Please check gripples.<\/p>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;A Popping noise coming from fan.&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"pull-right floating-image\">\n<p>Airfoil noise occurs when airfoils are not tightened to the specified torque. Disconnect the fan from power and disassemble the cage. Tighten the airfoil hardware to <strong>29 ft\u00b7lb (39.3 N\u00b7m)<\/strong>. Replace the cage before connecting the fan to power. If popping still occurs, verify that the airfoils are not\u00a0higher or lower at the tip than any others.<\/p>\n<\/div>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;CTA&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;1deg&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.6) 0%|rgba(0,0,0,0.6) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/bigassfans.com\/au\/wp-content\/uploads\/sites\/6\/2023\/05\/qoute-bg.jpg&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|20px||20px|false|true&#8221; custom_padding_tablet=&#8221;30px||30px||false|true&#8221; custom_padding_phone=&#8221;10px||10px||false|true&#8221; 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Note: When the fan is turned on, the LED indicator at the top of the controller is lit. The LED will flash an error code if there is a problem with [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":13944,"menu_order":94,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-9616","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pivot Support - Big Ass Fans\u00ae - Australia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bigassfans.com\/au\/troubleshooting\/pivot\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pivot Support\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bigassfans.com\/au\/troubleshooting\/pivot\/\" \/>\n<meta property=\"og:site_name\" content=\"Big Ass Fans\u00ae - 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