[\/et_pb_toggle][et_pb_toggle title=”Warranties” _builder_version=”4.13.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Sorry, warranties are not available online. Contact Customer Service for details about your warranty.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Installation” _builder_version=”4.13.1″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” global_colors_info=”{}”]<\/p>\n Haiku Light (English, Fran\u00e7ais, Espa\u00f1ol)<\/span> <\/a><\/p>\n [\/et_pb_toggle][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.12.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.13.0″ _module_preset=”default” text_font=”Lato||||||||” text_line_height=”1.25em” header_font=”Teko|600|||||||” header_font_size=”56px” header_letter_spacing=”1px” header_2_font=”Teko|600|||||||” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_3_font=”Teko|600|||||||” header_3_font_size=”24px” header_3_letter_spacing=”1px” header_4_font=”Teko|500|||||||” header_4_font_size=”20px” header_4_letter_spacing=”1px” header_5_font=”Teko|500|||||||” header_5_letter_spacing=”1px” header_6_font=”Teko||||||||” header_6_font_size=”12px” header_6_letter_spacing=”1px” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.13.1″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_accordion _builder_version=”4.13.1″ _module_preset=”default” toggle_font=”|||on|||||” body_link_font=”||||on|||#ca9c39|” border_width_top=”2px” border_color_top=”#ffc425″ border_width_right=”0px” border_width_bottom=”2px” border_color_bottom=”#ffc425″ border_width_left=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”How do I reset my light\u2019s network settings?” open=”on” _builder_version=”4.13.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Note: A network reset will only re-broadcast the default Haiku Wi-Fi network. All your product names, rooms, events, and other settings will not be changed.<\/em><\/p>\n After the reset, reconnect the light\u00a0to the Haiku Home app by tapping\u00a0Add a Product<\/b> in the [\/et_pb_accordion_item][et_pb_accordion_item title=”I don\u2019t have a Wi-Fi network, or I don\u2019t want to connect my light to my Wi-Fi network.” _builder_version=”4.13.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n If you do not want to connect your Haiku Light\u00a0to your Wi-Fi network or you do not have a Wi-Fi network, you can use the Haiku Home app to turn the light into a Wi-Fi access point. You can create an access point during initial setup of the Haiku app or after app setup is complete.\u00a0<\/span><\/p>\n Note: Light<\/span><\/i>\u00a0Wi-Fi access points do not have an internet connection.<\/span><\/i><\/p>\n To create an access point <\/span>during<\/span><\/i> initial app setup<\/span><\/a>, tap <\/span>I do NOT have a Wi-Fi network<\/b> at the Connect Your Device<\/em> screen.<\/span><\/p>\n To create an access point <\/span>after<\/span><\/i> initial app setup.<\/span><\/p>\n To create an access point <\/span>during<\/span><\/i> initial app setup<\/span><\/a> tap\u00a0Create Wireless Network<\/b> at the Connect to Wi-Fi<\/i> screen.<\/span><\/p>\n To create an access point\u00a0after<\/em> initial app setup:<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”My light failed to join my Wi-Fi network.” _builder_version=”4.13.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n If you have verified these conditions, but your light still won\u2019t connect to your network, reset your light\u2019s network settings. See\u00a0How do I reset my product\u2019s network settings?<\/i><\/a> for instructions.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do I set up the Haiku app?” _builder_version=”4.13.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Tap Add Another Device<\/b> to connect other Haiku products to your home network.<\/p>\n Tap Finished Adding Devices<\/b> if you don\u2019t have any more Haiku products to connect right now.<\/p>\n Important:<\/i> Before starting, make sure your Location Services and GPS are turned on in your mobile device\u2019s settings. <\/i><\/p>\n Tap Add Another Product<\/strong> to connect other Haiku devices to your home network.<\/p>\n Tap Finished<\/b> if you don\u2019t have any more Haiku devices to connect right now.<\/p>\n<\/div>\n<\/div>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I have a new router, or my Wi-Fi network name or password has changed, and now I can\u2019t control my light.” _builder_version=”4.13.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n If your Wi-Fi SSID (network name) or password has changed, or if you have a new router, your Haiku products won\u2019t be able to communicate with your router. To get them working together again, try the following:<\/p>\nFAQs<\/h2>\n
Getting Connected<\/h3>\n
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![\"\"](\"https:\/\/s3.amazonaws.com\/ba-en-us\/global\/Light-Power-300x123.png\")
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![\"\"](\"https:\/\/s3.amazonaws.com\/ba-en-us\/global\/Add-Icon.png\"){kind=icon}
\u00a0(plus) button on the remote. The light will blink more rapidly.<\/span><\/li>\n<\/ol>\n![\"\"](\"https:\/\/s3.amazonaws.com\/ba-en-us\/global\/Light-Up-300x124.png\")
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![\"\"](\"https:\/\/s3.amazonaws.com\/ba-en-us\/global\/menu.png\")
\u00a0menu of the Haiku app.<\/span><\/i><\/p>\n<\/div>\n<\/div>\nIOS DEVICES<\/h3>\n
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<\/span>, and then tap <\/span>Rooms & Devices<\/b>.<\/span><\/li>\n, and then tap <\/span>Add a Product<\/b>.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\nANDROID DEVICES<\/h3>\n
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<\/span>, and then <\/span>Settings<\/b>.<\/span><\/li>\n, and then tap <\/span>Add a Product<\/b>.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n
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, and then tap Add a Product.<\/b><\/li>\nBEFORE SETTING UP THE APP<\/h2>\n
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SETTING UP YOUR APP<\/h2>\n
IOS DEVICES:<\/h3>\n
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, and tap Add a Product<\/b>.<\/li>\n<\/ol>\n<\/li>\n\n
ANDROID DEVICES:<\/b><\/h3>\n
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, and tap Add a Product<\/b>.<\/li>\n<\/ol>\n<\/li>\n\n
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