[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.13.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_fullwidth_header title=”Basic 6 Support” text_orientation=”center” _builder_version=”4.13.1″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_start=”rgba(47,68,78,0.5)” background_color_gradient_end=”rgba(36,36,36,0.5)” background_color_gradient_overlays_image=”on” background_image=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/headers\/basic-6-header.jpg” background_enable_video_mp4=”off” allow_player_pause=”on” button_one_text_size=”18px” button_one_text_color=”#242424″ button_one_bg_color=”#ffc425″ button_one_border_width=”1px” button_one_border_color=”#242424″ button_one_letter_spacing=”1px” button_one_font=”Teko|700||on|||||” button_one_use_icon=”off” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ z_index_tablet=”0″ title_text_shadow_horizontal_length_tablet=”0px” title_text_shadow_vertical_length_tablet=”0px” title_text_shadow_blur_strength_tablet=”1px” content_text_shadow_horizontal_length_tablet=”0px” content_text_shadow_vertical_length_tablet=”0px” content_text_shadow_blur_strength_tablet=”1px” subhead_text_shadow_horizontal_length_tablet=”0px” subhead_text_shadow_vertical_length_tablet=”0px” subhead_text_shadow_blur_strength_tablet=”1px” content_link_text_shadow_horizontal_length_tablet=”0px” content_link_text_shadow_vertical_length_tablet=”0px” content_link_text_shadow_blur_strength_tablet=”1px” content_ul_text_shadow_horizontal_length_tablet=”0px” content_ul_text_shadow_vertical_length_tablet=”0px” content_ul_text_shadow_blur_strength_tablet=”1px” content_ol_text_shadow_horizontal_length_tablet=”0px” content_ol_text_shadow_vertical_length_tablet=”0px” content_ol_text_shadow_blur_strength_tablet=”1px” content_quote_text_shadow_horizontal_length_tablet=”0px” content_quote_text_shadow_vertical_length_tablet=”0px” content_quote_text_shadow_blur_strength_tablet=”1px” button_one_text_shadow_horizontal_length_tablet=”0px” button_one_text_shadow_vertical_length_tablet=”0px” button_one_text_shadow_blur_strength_tablet=”1px” button_two_text_shadow_horizontal_length_tablet=”0px” button_two_text_shadow_vertical_length_tablet=”0px” button_two_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” box_shadow_horizontal_image_tablet=”0px” box_shadow_vertical_image_tablet=”0px” box_shadow_blur_image_tablet=”40px” box_shadow_spread_image_tablet=”0px” box_shadow_horizontal_button_one_tablet=”0px” box_shadow_vertical_button_one_tablet=”0px” box_shadow_blur_button_one_tablet=”40px” box_shadow_spread_button_one_tablet=”0px” box_shadow_horizontal_button_two_tablet=”0px” box_shadow_vertical_button_two_tablet=”0px” box_shadow_blur_button_two_tablet=”40px” box_shadow_spread_button_two_tablet=”0px” text_shadow_horizontal_length_tablet=”0px” text_shadow_vertical_length_tablet=”0px” text_shadow_blur_strength_tablet=”1px” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.12.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.12.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.12.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.13.0″ _module_preset=”default” text_font=”Lato||||||||” text_line_height=”1.25em” header_font=”Teko|600||on|||||” header_font_size=”56px” header_letter_spacing=”1px” header_2_font=”Teko|600||on|||||” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_3_font=”Teko|600|||||||” header_3_font_size=”24px” header_3_letter_spacing=”1px” header_4_font=”Teko|500|||||||” header_4_font_size=”20px” header_4_letter_spacing=”1px” header_5_font=”Teko|500|||||||” header_5_letter_spacing=”1px” header_6_font=”Teko||||||||” header_6_font_size=”12px” header_6_letter_spacing=”1px” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_toggle title=”Tech Specs” open=”on” _builder_version=”4.13.1″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” border_width_all=”0px” global_colors_info=”{}”]<\/p>\n
English<\/span><\/a> [\/et_pb_toggle][et_pb_toggle title=”Warranties” _builder_version=”4.13.1″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” global_colors_info=”{}”]<\/p>\n Overhead Fans Warranty<\/span><\/a> [\/et_pb_toggle][et_pb_toggle title=”Videos” _builder_version=”4.13.1″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” global_colors_info=”{}”]<\/p>\n Mounting: Bar Joists (Spans 8 ft or Less)<\/a> [\/et_pb_toggle][et_pb_toggle title=”Installation” _builder_version=”4.13.1″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” global_colors_info=”{}”]<\/p>\n Pre-Installation Checklist & Guidelines<\/span><\/a> [\/et_pb_toggle][et_pb_toggle title=”Kits & Accessories” _builder_version=”4.13.1″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” global_colors_info=”{}”]<\/p>\n Guy Wires<\/span><\/a> [\/et_pb_toggle][et_pb_toggle title=”Operations” _builder_version=”4.13.1″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” global_colors_info=”{}”]<\/p>\n Lenze VFD\/Keypad (French)<\/span><\/a> [\/et_pb_toggle][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.12.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.13.0″ _module_preset=”default” text_font=”Lato||||||||” text_line_height=”1.25em” header_font=”Teko|600|||||||” header_font_size=”56px” header_letter_spacing=”1px” header_2_font=”Teko|600|||||||” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_3_font=”Teko|600|||||||” header_3_font_size=”24px” header_3_letter_spacing=”1px” header_4_font=”Teko|500|||||||” header_4_font_size=”20px” header_4_letter_spacing=”1px” header_5_font=”Teko|500|||||||” header_5_letter_spacing=”1px” header_6_font=”Teko||||||||” header_6_font_size=”12px” header_6_letter_spacing=”1px” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.13.1″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_accordion _builder_version=”4.14.4″ _module_preset=”default” toggle_font=”|||on|||||” hover_enabled=”0″ border_width_top=”2px” border_color_top=”#ffc425″ border_width_right=”0px” border_width_bottom=”2px” border_color_bottom=”#ffc425″ border_width_left=”0px” global_colors_info=”{}” body_link_font=”||||on|||#ca9c39|” sticky_enabled=”0″][et_pb_accordion_item title=”How do I operate my fan?” open=”on” _builder_version=”4.13.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Click here<\/a>\u00a0<\/span>for information on operating your fan with the standard controller.<\/p>\n Click here<\/a>\u00a0<\/span>for information on operating your fan with the BAFCon controller.<\/p>\n Click here<\/a>\u00a0<\/span>for information on operating your fan with the Lenze VFD\/keypad.<\/p>\n<\/div>\n<\/div>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”My fan will not start.” open=”off” _builder_version=”4.13.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Make sure all wires are securely connected and that supply power is adequate and functional. If the fan still does not start, contact Customer Service.<\/span><\/p>\n<\/div>\n<\/div>\n [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=”4.13.0″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_accordion _builder_version=”4.14.4″ _module_preset=”default” toggle_font=”|||on|||||” hover_enabled=”0″ border_width_top=”2px” border_color_top=”#ffc425″ border_width_right=”0px” border_width_bottom=”2px” border_color_bottom=”#ffc425″ border_width_left=”0px” global_colors_info=”{}” body_link_font=”||||on|||#ca9c39|” sticky_enabled=”0″][et_pb_accordion_item title=”A popping noise is coming from my fan.” open=”on” _builder_version=”4.13.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Airfoil noise occurs when airfoils are not tightened to the specified torque. Disconnect the fan from power, and then tighten the airfoil hardware to\u00a0<\/span>29 ft\u00b7lb (39.3 N\u00b7m)<\/strong>.<\/span>\u00a0<\/span>Note: If the\u00a0<\/span><\/em>hardware is stainless steel, tighten the airfoil hardware to\u00a0<\/span>10 ft\u00b7lb (13.6 N\u00b7m)<\/strong><\/em>. If popping still occurs, verify that the airfoils are not contacting each other. If they are, contact Customer Service.<\/span><\/p>\n<\/div>\n<\/div>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”My fan wobbles during operation.” open=”off” _builder_version=”4.13.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”The keypad is showing \u201cF_EF\u201d or some other code.” open=”off” _builder_version=”4.13.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n This is most likely a fault code. Big Ass Fans have built-in checks that look for both internal and external faults.<\/p>\n If your keypad reads \u201cF_EF,\u201d<\/b>\u00a0<\/span>this means that the fire alarm has gone off while the fan was connected to your fire panel.<\/p>\n Regardless of the fault code, press the red \u201cStop\u201d button to clear it.\u00a0<\/span>View the full list of fault codes.<\/a><\/p>\n Video:\u00a0<\/span><\/strong>
Fran\u00e7ais<\/span><\/a>
Espa\u00f1ol<\/span><\/a><\/p>\n
Overhead Fans Export Warranty<\/span><\/a>
Industrial Warranty (before 2019)<\/span><\/a>
Big Ass Fans Export Warranty (before 2019)<\/span><\/a><\/p>\n
Mounting: Bar Joists (Spans More Than 8 ft)<\/a>
Mounting: I-Beam<\/a>
Mounting: Z-Purlins<\/a>
Mounting: Solid Wood Beam<\/a><\/p>\n
Bar Joist Mounting Preparation<\/span><\/a>
Fan Installation<\/span><\/a>
Direct Mount<\/span><\/a>
Extension Tube Cutting Instructions<\/span><\/a>
Electrical Installation<\/span><\/a>
Electrical Guidelines<\/span><\/a>
Standard Controller<\/span><\/a>
BAFCon Controller<\/span><\/a>
Powerfoil 8 and Basic 6 BAFCon Wiring<\/span><\/a>
Safety Guidelines<\/span><\/a>
Fan Installation Guide (before Sept 2019)<\/span><\/a><\/p>\n
Guy Wires for Z-Purlins<\/span><\/a>
BACnet Adapter<\/span><\/a>
Airfoil Restraint System<\/span><\/a>
Onboard VFD<\/span><\/a>
Z-Purlin Mounting Kit<\/span><\/a>
Solid Beam (L-Bracket) Mounting Kit<\/span><\/a>
Low Profile Mounting Kit<\/span><\/a>
I-Beam Stabilizer<\/span><\/a>
NEMA 4x Enclosure<\/span><\/a>
Controller Security Kit<\/span><\/a>
Seismic Kit<\/span><\/a>
Onboard VFD (before Sept 2019)<\/span><\/a>
Automatic Fire Sprinkler Relay<\/span><\/a><\/p>\n
Standard Controller<\/span><\/a>
BAFCon Controller<\/span><\/a>
Lenze VFD\/Keypad<\/span><\/a>
Fan Maintenance<\/span><\/a>
VFD Error Codes<\/span><\/a><\/p>\nFAQs<\/h2>\n
Controlling Basic 6<\/h3>\n
Trouble with Something Else<\/h3>\n
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