{"id":9356,"date":"2021-11-19T13:11:23","date_gmt":"2021-11-19T13:11:23","guid":{"rendered":"http:\/\/bigassfans.wpengine.com\/?page_id=9356"},"modified":"2021-11-19T13:11:23","modified_gmt":"2021-11-19T13:11:23","slug":"powerfoil-x","status":"publish","type":"page","link":"https:\/\/bigassfans.com\/ca\/support\/powerfoil-x\/","title":{"rendered":"Powerfoil X Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Powerfoil X Support&#8221; text_orientation=&#8221;center&#8221; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(47,68,78,0.5)&#8221; background_color_gradient_end=&#8221;rgba(36,36,36,0.5)&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/headers\/powerfoil-x-header.jpg&#8221; background_enable_video_mp4=&#8221;off&#8221; allow_player_pause=&#8221;on&#8221; button_one_text_size=&#8221;18px&#8221; button_one_text_color=&#8221;#242424&#8243; button_one_bg_color=&#8221;#ffc425&#8243; button_one_border_width=&#8221;1px&#8221; button_one_border_color=&#8221;#242424&#8243; button_one_letter_spacing=&#8221;1px&#8221; button_one_font=&#8221;Teko|700||on|||||&#8221; button_one_use_icon=&#8221;off&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; hover_enabled=&#8221;0&#8243; z_index_tablet=&#8221;0&#8243; title_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; title_text_shadow_vertical_length_tablet=&#8221;0px&#8221; title_text_shadow_blur_strength_tablet=&#8221;1px&#8221; content_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; content_text_shadow_vertical_length_tablet=&#8221;0px&#8221; content_text_shadow_blur_strength_tablet=&#8221;1px&#8221; subhead_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; subhead_text_shadow_vertical_length_tablet=&#8221;0px&#8221; subhead_text_shadow_blur_strength_tablet=&#8221;1px&#8221; content_link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; content_link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; content_link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; content_ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; content_ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; content_ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; content_ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; content_ol_text_shadow_vertical_length_tablet=&#8221;0px&#8221; content_ol_text_shadow_blur_strength_tablet=&#8221;1px&#8221; content_quote_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; content_quote_text_shadow_vertical_length_tablet=&#8221;0px&#8221; content_quote_text_shadow_blur_strength_tablet=&#8221;1px&#8221; button_one_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; button_one_text_shadow_vertical_length_tablet=&#8221;0px&#8221; button_one_text_shadow_blur_strength_tablet=&#8221;1px&#8221; button_two_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; button_two_text_shadow_vertical_length_tablet=&#8221;0px&#8221; button_two_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; box_shadow_horizontal_image_tablet=&#8221;0px&#8221; box_shadow_vertical_image_tablet=&#8221;0px&#8221; box_shadow_blur_image_tablet=&#8221;40px&#8221; box_shadow_spread_image_tablet=&#8221;0px&#8221; box_shadow_horizontal_button_one_tablet=&#8221;0px&#8221; box_shadow_vertical_button_one_tablet=&#8221;0px&#8221; box_shadow_blur_button_one_tablet=&#8221;40px&#8221; box_shadow_spread_button_one_tablet=&#8221;0px&#8221; box_shadow_horizontal_button_two_tablet=&#8221;0px&#8221; box_shadow_vertical_button_two_tablet=&#8221;0px&#8221; box_shadow_blur_button_two_tablet=&#8221;40px&#8221; box_shadow_spread_button_two_tablet=&#8221;0px&#8221; text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_shadow_blur_strength_tablet=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.12.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.12.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.12.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato||||||||&#8221; text_line_height=&#8221;1.25em&#8221; header_font=&#8221;Teko|600||on|||||&#8221; header_font_size=&#8221;56px&#8221; header_letter_spacing=&#8221;1px&#8221; header_2_font=&#8221;Teko|600||on|||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font=&#8221;Teko|600|||||||&#8221; header_3_font_size=&#8221;24px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_4_font=&#8221;Teko|500|||||||&#8221; header_4_font_size=&#8221;20px&#8221; header_4_letter_spacing=&#8221;1px&#8221; header_5_font=&#8221;Teko|500|||||||&#8221; header_5_letter_spacing=&#8221;1px&#8221; header_6_font=&#8221;Teko||||||||&#8221; header_6_font_size=&#8221;12px&#8221; header_6_letter_spacing=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"gray-text left\">Documents<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Tech Specs&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;||||||||&#8221; body_link_font=&#8221;||||on|||#ca9c39|&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span>Sorry, tech specs are not available.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Warranties&#8221; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; body_link_font=&#8221;||||on|||#ca9c39|&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span>Sorry, warranties are not available online. Contact Customer Service for details about your warranty.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Videos&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; body_link_font=&#8221;||||on|||#ca9c39|&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"https:\/\/www.bigassfans.com\/support\/video\/industrial-mount-bar-joists\/\">Mounting: Bar Joists (Spans 8 ft or Less)<\/a><br \/><a href=\"https:\/\/www.bigassfans.com\/support\/video\/industrial-mount-bar-joists-wide\/\">Mounting: Bar Joists (Spans More Than 8 ft)<\/a><br \/><a href=\"https:\/\/www.bigassfans.com\/support\/video\/industrial-mount-i-beams\/\">Mounting: I-Beam<\/a><br \/><a href=\"https:\/\/www.bigassfans.com\/support\/video\/industrial-mount-z-purlins\/\">Mounting: Z-Purlins<\/a><br \/><a href=\"https:\/\/www.bigassfans.com\/support\/video\/industrial-mount-solid-wood-beam\/\">Mounting: Solid Wood Beam<\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Installation&#8221; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; body_link_font=&#8221;||||on|||#ca9c39|&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><a href=\"https:\/\/www.bigassfans.com\/docs\/powerfoilx\/pfx\/powerfoilx-install-guide.pdf\" target=\"_blank\" rel=\"noopener\"><span>Fan<\/span> <\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Kits &amp; Accessories&#8221; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; body_link_font=&#8221;||||on|||#ca9c39|&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><a href=\"http:\/\/www.bigassfans.com\/docs\/mounting\/baf-i-beam-stabilizer.pdf\" target=\"_blank\" rel=\"noopener\"><span>I-Beam Stabilizer<\/span> <\/a><br \/><a href=\"https:\/\/www.bigassfans.com\/docs\/mounting\/baf-compound-angle-mount.pdf\" target=\"_blank\" rel=\"noopener\"><span>Compound Angle Mount<\/span> <\/a><br \/><a href=\"https:\/\/www.bigassfans.com\/docs\/accessories\/baf-nema-4x-enclosure.pdf\" target=\"_blank\" rel=\"noopener\"><span>NEMA 4x Enclosure<\/span> <\/a><br \/><a href=\"https:\/\/www.bigassfans.com\/docs\/accessories\/baf-security-kit.pdf\" target=\"_blank\" rel=\"noopener\"><span>Controller Security Kit<\/span> <\/a><\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.12.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato||||||||&#8221; text_line_height=&#8221;1.25em&#8221; header_font=&#8221;Teko|600|||||||&#8221; header_font_size=&#8221;56px&#8221; header_letter_spacing=&#8221;1px&#8221; header_2_font=&#8221;Teko|600|||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font=&#8221;Teko|600|||||||&#8221; header_3_font_size=&#8221;24px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_4_font=&#8221;Teko|500|||||||&#8221; header_4_font_size=&#8221;20px&#8221; header_4_letter_spacing=&#8221;1px&#8221; header_5_font=&#8221;Teko|500|||||||&#8221; header_5_letter_spacing=&#8221;1px&#8221; header_6_font=&#8221;Teko||||||||&#8221; header_6_font_size=&#8221;12px&#8221; header_6_letter_spacing=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"gray-text left\">FAQs<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>Controlling Powerfoil X<\/h3>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; toggle_font=&#8221;|||on|||||&#8221; body_link_font=&#8221;||||on|||#ca9c39|&#8221; text_orientation=&#8221;left&#8221; hover_enabled=&#8221;0&#8243; border_width_top=&#8221;2px&#8221; border_color_top=&#8221;#ffc425&#8243; border_width_right=&#8221;0px&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#ffc425&#8243; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;How do I operate my fan?&#8221; _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ul>\n<li>To turn on the fan, press the \u201crun\u201d button.<\/li>\n<li>To stop the fan, press \u201cstop.\u201d<\/li>\n<li>To adjust the speed of the fan, press the up and down arrows .<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.bigassfans.com\/docs\/powerfoilx\/pfx2\/powerfoilx2-install-guide.pdf#page=53\" target=\"_blank\" rel=\"noopener\">Click here<\/a> for more detailed instructions on the fan\u2019s keypad and button functions.<\/p>\n<div id=\"wistia_70.thumb_container\" class=\"wistia_click_to_play\" style=\"text-align: justify\"><\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;My fan will not start.&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"row\">\n<div class=\"col-lg-12 col-md-12 col-sm-12 col-xs-12\">\n<p style=\"text-align: justify\">Make sure all wires are securely connected and that supply power is adequate and functional. If the fan still does not start, contact Customer Service.<\/p>\n<\/div>\n<\/div>\n<div class=\"row\" id=\"products\">\n<div class=\"col-lg-12 col-md-12 col-sm-12 col-xs-12\" style=\"text-align: justify\"><\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Trouble with Something Else<\/h3>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.13.1&#8243; _module_preset=&#8221;default&#8221; toggle_font=&#8221;|||on|||||&#8221; body_link_font=&#8221;||||on|||#ca9c39|&#8221; hover_enabled=&#8221;0&#8243; border_width_top=&#8221;2px&#8221; border_color_top=&#8221;#ffc425&#8243; border_width_right=&#8221;0px&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#ffc425&#8243; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;A popping noise is coming from my fan.&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"row\">\n<div class=\"col-lg-12 col-md-12 col-sm-12 col-xs-12\">\n<p style=\"text-align: justify\"><span>Airfoil noise occurs when airfoils are not tightened to the specified torque. Disconnect the fan from power, and then tighten the airfoil hardware to\u00a0<\/span><strong>29 ft\u00b7lb (39.3 N\u00b7m)<\/strong><span>.<\/span><em><span>\u00a0<\/span>Note: If the<span>\u00a0<\/span><\/em><em>hardware is stainless steel, tighten the airfoil hardware to<span>\u00a0<\/span><strong>10 ft\u00b7lb (13.6 N\u00b7m)<\/strong><\/em><span>. If popping still occurs, verify that the airfoils are not contacting each other. If they are, contact Customer Service.<\/span><\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;My fan wobbles during operation.&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"row\">\n<div class=\"col-lg-12 col-md-12 col-sm-12 col-xs-12\">\n<ul>\n<li>Verify that the mounting structure is rigid enough to support the fan and that the fan is not being exposed to external air forces.<\/li>\n<li>If guy wires were installed, confirm proper installation. If guy wires were not installed, contact Customer Service.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;My fan\u2019s VFD generates radio frequency (RF) noise.&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"row\">\n<div class=\"col-lg-12 col-md-12 col-sm-12 col-xs-12\">\n<p>VFDs generate RF noise in many ways, but this can be prevented using proper wiring practices.<\/p>\n<ul>\n<li>Do not run your fan and sensitive equipment on the same power line.<\/li>\n<li>Ensure proper grounding at the motor, at the VFD, and from the VFD to the utility.<\/li>\n<\/ul>\n<p>If noise is still present, contact Customer Service.<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;My fan\u2019s motor makes noise when the speed is increased.&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"row\">\n<div class=\"col-lg-12 col-md-12 col-sm-12 col-xs-12\">\n<ul>\n<li>Audible high-frequency carrier noise may be an indicator of a stall condition.<\/li>\n<li>Some motor, gearbox, or VFD noise is to be expected and is normal.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;My keypad is showing \u201cEF,\u201d \u201cOU,\u201d or some other code.&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"row\">\n<div class=\"col-lg-12 col-md-12 col-sm-12 col-xs-12\">\n<p>This is most likely a fault code. Big Ass Fans have built-in checks that look for both internal and external faults.<\/p>\n<p><strong>If your keypad reads \u201cEF,\u201d<\/strong><span>\u00a0<\/span>your fire alarm has gone off. This fault only occurs if the fan is connected to your fire panel.<\/p>\n<p><strong>If your keypad reads \u201cOU,\u201d<\/strong><span>\u00a0<\/span>there has been a fluctuation in the power being supplied to the fan. This occurs most often after a storm.<\/p>\n<p><strong>If the keypad reads \u201cCE-04,\u201d<\/strong><span>\u00a0<\/span>or is blinking, hit the \u201cMode\u201d button until the fault code appears on the screen. Then, press \u201cStop\/Reset\u201d to clear the fault. To restart your fan, press \u201crun.\u201d<\/p>\n<p>Regardless of the fault code, you can clear it by hitting the \u201cStop\/Reset\u201d button. To restart your fan, press \u201crun.\u201d<\/p>\n<p><strong>Video:<\/strong><span>\u00a0<\/span><span class=\"wistia_embed wistia_async_gmmjrg1lnd popover=true popoverContent=link wistia_embed_initialized\" id=\"wistia-gmmjrg1lnd-1\"><\/span><\/p>\n<div id=\"wistia_41.thumb_container\" class=\"wistia_click_to_play\"><a href=\"https:\/\/www.bigassfans.com\/support\/faq\/keypad-showing-ef-ou-code\/#\">Clearing Faults on the Powerfoil X Series Controller<\/a><\/div>\n<div id=\"wistia_41.thumb_container\" class=\"wistia_click_to_play\"><\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;None of the buttons on my keypad work.&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"row\">\n<div class=\"col-lg-12 col-md-12 col-sm-12 col-xs-12\">\n<p>Every PFX keypad is equipped with a feature that allows fan operation to be locked out with a four-digit password. \u00a0This may have been done accidentally.<span>\u00a0<\/span><a href=\"https:\/\/www.bigassfans.com\/docs\/powerfoilx\/pfx3\/powerfoilx3-keypad-user-guide-en.pdf\" target=\"_blank\" rel=\"noopener\">Click here<\/a><span>\u00a0<\/span>for detailed instructions on unlocking the keypad.<\/p>\n<p><strong>Video:<span>\u00a0<\/span><\/strong><span class=\"wistia_embed wistia_async_3v38ipa8ph popover=true popoverContent=link\"><a href=\"https:\/\/www.bigassfans.com\/support\/faq\/none-of-the-buttons-on-my-keypad-work\/#\">Locking and Unlocking the Powerfoil X Keypad<\/a><\/span><\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;\u201cStop\u201d is flashing on the keypad, and the fan won\u2019t run.&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"row\">\n<div class=\"col-lg-12 col-md-12 col-sm-12 col-xs-12\">\n<p>After a power outage or a tripped circuit breaker, the fan will default into remote operation (REM). For normal operation, the fan should be in local operation mode (LOC). To switch back to LOC mode, press the \u201cLocal\/REM\u201d button once. If the fan does not automatically start up, press \u201cRun.\u201d<\/p>\n<p>If the fan does not switch from REM to LOC, your keypad might be locked. If so, see the instructions for \u201c<a href=\"http:\/\/www.bigassfans.com\/support\/faq\/none-of-the-buttons-on-my-keypad-work\/\" target=\"_blank\" rel=\"noopener\">None of the buttons on my keypad work<\/a>.\u201d<\/p>\n<p><span class=\"wistia_embed wistia_async_3v38ipa8ph popover=true popoverContent=link\"><\/span><\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;CTA&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#2f444e&#8221; background_color_gradient_end=&#8221;#242424&#8243; global_module=&#8221;9145&#8243; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; module_class=&#8221;mobile-padding&#8221; _builder_version=&#8221;4.12.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.12.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato||||||||&#8221; text_line_height=&#8221;1.25em&#8221; header_font=&#8221;Teko|600|||||||&#8221; header_font_size=&#8221;56px&#8221; header_letter_spacing=&#8221;1px&#8221; header_2_font=&#8221;Teko|600|||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font=&#8221;Teko|600|||||||&#8221; header_3_font_size=&#8221;24px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_4_font=&#8221;Teko|500|||||||&#8221; header_4_font_size=&#8221;20px&#8221; header_4_letter_spacing=&#8221;1px&#8221; header_5_font=&#8221;Teko|500|||||||&#8221; header_5_letter_spacing=&#8221;1px&#8221; header_6_font=&#8221;Teko||||||||&#8221; header_6_font_size=&#8221;12px&#8221; header_6_letter_spacing=&#8221;1px&#8221; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Still Need Help?<\/h3>\n<p>Call our exceptional customer service team for help with all your fan-related questions.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/ba-web.s3.us-east-2.amazonaws.com\/global\/icons\/phone.png&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; height=&#8221;32px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"center white-text\">888.749.2931<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/ba-web.s3.us-east-2.amazonaws.com\/global\/icons\/chat.png&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; height=&#8221;32px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.13.0&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"center white-text\">Chat<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.12.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/ba-web.s3.us-east-2.amazonaws.com\/global\/icons\/help.png&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEyMTMifX0=@&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.13.1&#8243; _dynamic_attributes=&#8221;url&#8221; _module_preset=&#8221;default&#8221; height=&#8221;32px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.13.1&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEyMTMifX0=@&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 class=\"center white-text\">FAQs<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>DocumentsSorry, tech specs are not available.Sorry, warranties are not available online. Contact Customer Service for details about your warranty.Mounting: Bar Joists (Spans 8 ft or Less)Mounting: Bar Joists (Spans More Than 8 ft)Mounting: I-BeamMounting: Z-PurlinsMounting: Solid Wood BeamFan I-Beam Stabilizer Compound Angle Mount NEMA 4x Enclosure Controller Security Kit FAQsControlling Powerfoil X To turn on [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":961,"menu_order":101,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-9356","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Powerfoil X Support - Big Ass Fans\u00ae - Canada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bigassfans.com\/ca\/support\/powerfoil-x\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Powerfoil X Support\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bigassfans.com\/ca\/support\/powerfoil-x\/\" \/>\n<meta property=\"og:site_name\" content=\"Big Ass Fans\u00ae - Canada\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bigassfans.com\\\/ca\\\/support\\\/powerfoil-x\\\/\",\"url\":\"https:\\\/\\\/bigassfans.com\\\/ca\\\/support\\\/powerfoil-x\\\/\",\"name\":\"Powerfoil X Support - Big Ass Fans\u00ae - Canada\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/bigassfans.com\\\/ca\\\/#website\"},\"datePublished\":\"2021-11-19T13:11:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/bigassfans.com\\\/ca\\\/support\\\/powerfoil-x\\\/#breadcrumb\"},\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/bigassfans.com\\\/ca\\\/support\\\/powerfoil-x\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/bigassfans.com\\\/ca\\\/support\\\/powerfoil-x\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/bigassfans.com\\\/ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\\\/\\\/bigassfans.com\\\/ca\\\/support\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Powerfoil X Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/bigassfans.com\\\/ca\\\/#website\",\"url\":\"https:\\\/\\\/bigassfans.com\\\/ca\\\/\",\"name\":\"Big Ass Fans\u00ae - 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