{"id":9457,"date":"2021-11-19T17:41:51","date_gmt":"2021-11-19T17:41:51","guid":{"rendered":"http:\/\/bigassfans.wpengine.com\/?page_id=9457"},"modified":"2021-11-19T17:41:51","modified_gmt":"2021-11-19T17:41:51","slug":"smartsense","status":"publish","type":"page","link":"https:\/\/bigassfans.com\/ca\/support\/smartsense\/","title":{"rendered":"Smartsense Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.13.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_fullwidth_header title=”Smartsense Support” text_orientation=”center” _builder_version=”4.13.1″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_start=”rgba(47,68,78,0.5)” background_color_gradient_end=”rgba(36,36,36,0.5)” background_color_gradient_overlays_image=”on” background_image=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/headers\/smartsense-header.jpg” background_enable_video_mp4=”off” allow_player_pause=”on” button_one_text_size=”18px” button_one_text_color=”#242424″ button_one_bg_color=”#ffc425″ button_one_border_width=”1px” button_one_border_color=”#242424″ button_one_letter_spacing=”1px” button_one_font=”Teko|700||on|||||” button_one_use_icon=”off” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ hover_enabled=”0″ z_index_tablet=”0″ title_text_shadow_horizontal_length_tablet=”0px” title_text_shadow_vertical_length_tablet=”0px” title_text_shadow_blur_strength_tablet=”1px” content_text_shadow_horizontal_length_tablet=”0px” content_text_shadow_vertical_length_tablet=”0px” content_text_shadow_blur_strength_tablet=”1px” subhead_text_shadow_horizontal_length_tablet=”0px” subhead_text_shadow_vertical_length_tablet=”0px” subhead_text_shadow_blur_strength_tablet=”1px” content_link_text_shadow_horizontal_length_tablet=”0px” content_link_text_shadow_vertical_length_tablet=”0px” content_link_text_shadow_blur_strength_tablet=”1px” content_ul_text_shadow_horizontal_length_tablet=”0px” content_ul_text_shadow_vertical_length_tablet=”0px” content_ul_text_shadow_blur_strength_tablet=”1px” content_ol_text_shadow_horizontal_length_tablet=”0px” content_ol_text_shadow_vertical_length_tablet=”0px” content_ol_text_shadow_blur_strength_tablet=”1px” content_quote_text_shadow_horizontal_length_tablet=”0px” content_quote_text_shadow_vertical_length_tablet=”0px” content_quote_text_shadow_blur_strength_tablet=”1px” button_one_text_shadow_horizontal_length_tablet=”0px” button_one_text_shadow_vertical_length_tablet=”0px” button_one_text_shadow_blur_strength_tablet=”1px” button_two_text_shadow_horizontal_length_tablet=”0px” button_two_text_shadow_vertical_length_tablet=”0px” button_two_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” box_shadow_horizontal_image_tablet=”0px” box_shadow_vertical_image_tablet=”0px” box_shadow_blur_image_tablet=”40px” box_shadow_spread_image_tablet=”0px” box_shadow_horizontal_button_one_tablet=”0px” box_shadow_vertical_button_one_tablet=”0px” box_shadow_blur_button_one_tablet=”40px” box_shadow_spread_button_one_tablet=”0px” box_shadow_horizontal_button_two_tablet=”0px” box_shadow_vertical_button_two_tablet=”0px” box_shadow_blur_button_two_tablet=”40px” box_shadow_spread_button_two_tablet=”0px” text_shadow_horizontal_length_tablet=”0px” text_shadow_vertical_length_tablet=”0px” text_shadow_blur_strength_tablet=”1px” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.12.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.12.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.12.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.13.0″ _module_preset=”default” text_font=”Lato||||||||” text_line_height=”1.25em” header_font=”Teko|600||on|||||” header_font_size=”56px” header_letter_spacing=”1px” header_2_font=”Teko|600||on|||||” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_3_font=”Teko|600|||||||” header_3_font_size=”24px” header_3_letter_spacing=”1px” header_4_font=”Teko|500|||||||” header_4_font_size=”20px” header_4_letter_spacing=”1px” header_5_font=”Teko|500|||||||” header_5_letter_spacing=”1px” header_6_font=”Teko||||||||” header_6_font_size=”12px” header_6_letter_spacing=”1px” global_colors_info=”{}”]<\/p>\n

Documents<\/h2>\n

[\/et_pb_text][et_pb_toggle title=”Tech Specs” open=”on” _builder_version=”4.13.1″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” hover_enabled=”0″ border_width_all=”0px” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

English<\/span><\/a>
Fran\u00e7ais<\/span><\/a><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Warranties” _builder_version=”4.13.1″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Control Systems Warranty<\/span><\/a><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Installation” _builder_version=”4.13.1″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

SmartSense (English, Fran\u00e7ais, Espa\u00f1ol)<\/span><\/a><\/p>\n

[\/et_pb_toggle][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.12.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.13.0″ _module_preset=”default” text_font=”Lato||||||||” text_line_height=”1.25em” header_font=”Teko|600|||||||” header_font_size=”56px” header_letter_spacing=”1px” header_2_font=”Teko|600|||||||” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_3_font=”Teko|600|||||||” header_3_font_size=”24px” header_3_letter_spacing=”1px” header_4_font=”Teko|500|||||||” header_4_font_size=”20px” header_4_letter_spacing=”1px” header_5_font=”Teko|500|||||||” header_5_letter_spacing=”1px” header_6_font=”Teko||||||||” header_6_font_size=”12px” header_6_letter_spacing=”1px” global_colors_info=”{}”]<\/p>\n

FAQs<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.13.1″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

About Smartsense<\/h3>\n

[\/et_pb_text][et_pb_accordion _builder_version=”4.13.1″ _module_preset=”default” toggle_font=”|||on|||||” body_link_font=”||||on|||#ca9c39|” hover_enabled=”0″ border_width_top=”2px” border_color_top=”#ffc425″ border_width_right=”0px” border_width_bottom=”2px” border_color_bottom=”#ffc425″ border_width_left=”0px” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”How many Big Ass Fans can one SmartSense control system control?” open=”on” _builder_version=”4.13.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

One Smart Sense can control up to 4 fans, as long as the fans are within the same zone. \u00a0For specific details on wiring multiple fans to one Smart Sense, see the\u00a0<\/span>SmartSense installation guide<\/a>.<\/span><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=”4.13.1″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Controlling Smartsense<\/h3>\n

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\n
\n

For easy step by step instructions on how to program fan speed settings, see page\u00a0<\/span>25<\/b>\u00a0<\/span>of the\u00a0<\/span>SmartSense installation guide<\/a>.<\/p>\n

Video:<\/strong>\u00a0<\/span><\/span><\/p>\n

Programming SmartSense<\/a><\/div>\n<\/div>\n<\/div>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I switch from Summer Mode to Winter Mode?” open=”on” _builder_version=”4.13.1″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

\n
\n

Push the \u201cMODE\u201d button on the SmartSense control system to toggle between Summer Mode, Winter Mode and Manual. \u00a0For details on each mode and how they operate, visit Big Ass Fans\u00a0<\/span>here,<\/a>\u00a0or watch the Understanding Smart Sense video below.<\/p>\n

Video:\u00a0<\/span><\/strong><\/span><\/p>\n

Understanding SmartSense<\/a><\/div>\n<\/div>\n<\/div>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”CTA” _builder_version=”4.13.0″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_start=”#2f444e” background_color_gradient_end=”#242424″ global_module=”9145″ saved_tabs=”all” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ module_class=”mobile-padding” _builder_version=”4.12.0″ _module_preset=”default” width=”100%” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.12.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.13.0″ _module_preset=”default” text_font=”Lato||||||||” text_line_height=”1.25em” header_font=”Teko|600|||||||” header_font_size=”56px” header_letter_spacing=”1px” header_2_font=”Teko|600|||||||” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_3_font=”Teko|600|||||||” header_3_font_size=”24px” header_3_letter_spacing=”1px” header_4_font=”Teko|500|||||||” header_4_font_size=”20px” header_4_letter_spacing=”1px” header_5_font=”Teko|500|||||||” header_5_letter_spacing=”1px” header_6_font=”Teko||||||||” header_6_font_size=”12px” header_6_letter_spacing=”1px” background_layout=”dark” global_colors_info=”{}”]<\/p>\n

Still Need Help?<\/h3>\n

Call our exceptional customer service team for help with all your fan-related questions.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.13.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3.us-east-2.amazonaws.com\/global\/icons\/phone.png” align=”center” _builder_version=”4.13.0″ _module_preset=”default” height=”32px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.13.0″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

888.749.2931<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.13.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3.us-east-2.amazonaws.com\/global\/icons\/chat.png” align=”center” _builder_version=”4.13.0″ _module_preset=”default” height=”32px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.13.0″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Chat<\/h4>\n

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FAQs<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

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