{"id":961,"date":"2021-11-04T18:29:59","date_gmt":"2021-11-04T18:29:59","guid":{"rendered":"http:\/\/ba-web.localhost\/?page_id=961"},"modified":"2025-10-14T20:40:07","modified_gmt":"2025-10-14T20:40:07","slug":"support","status":"publish","type":"page","link":"https:\/\/bigassfans.com\/ca\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

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We\u2019re Big on Support<\/h1>\n

Need to check your order status?\u00a0Check it here.<\/a><\/p>\n

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Small Fans<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/support\/thumb-haiku.jpeg” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk1NjYiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” _builder_version=”4.16″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Haiku” _builder_version=”4.16″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_orientation=”center” custom_padding=”0px||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk1NjYiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” global_colors_info=”{}”]<\/p>\n

Haiku<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/support\/thumb-haiku-l.jpeg” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk2MTkiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” _builder_version=”4.16″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Haiku L” _builder_version=”4.16″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_orientation=”center” custom_padding=”0px||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk2MTkiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” global_colors_info=”{}”]<\/p>\n

Haiku L<\/h4>\n

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i6<\/h4>\n

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es6<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/support\/thumb-haiku-i-series.jpeg” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk2NDMiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” _builder_version=”4.16″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Haiku I Series” _builder_version=”4.16″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_orientation=”center” custom_padding=”0px||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk2NDMiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” global_colors_info=”{}”]<\/p>\n

Haiku I Series<\/h4>\n

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Haiku C<\/h4>\n

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Large Fans<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/bigassfans.com\/ca\/wp-content\/uploads\/sites\/11\/2025\/10\/product-powerfoil-x4-support.jpg” alt=”Powerfoil X4″ title_text=”product-powerfoil-x4-support” url=”https:\/\/bigassfans.com\/support\/powerfoil-x4\/” align=”center” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_text admin_label=”Powerfoil X4″ _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” custom_padding=”0px||0px||false|false” link_option_url=” https:\/\/bigassfans.com\/support\/powerfoil-x4\/” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Powerfoil X4<\/h4>\n

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Powerfoil X3.0<\/h4>\n

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Powerfoil D<\/h4>\n

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Powerfoil 8<\/h4>\n

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Powerfoil Breeze<\/h4>\n

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Basic 6<\/h4>\n

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Shop Fan\/BA 4900<\/h4>\n

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E Series<\/h4>\n

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HVLS Jet<\/h4>\n

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Powerfoil X<\/h4>\n

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Powerfoil X2.0<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/support\/thumb-essence.jpeg” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwMjYiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” _builder_version=”4.16″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Essence” _builder_version=”4.16″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_orientation=”center” custom_padding=”0px||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwMjYiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” global_colors_info=”{}”]<\/p>\n

Essence<\/h4>\n

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Element<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/support\/thumb-isis.jpeg” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwNDIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” _builder_version=”4.16″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Isis” _builder_version=”4.16″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_orientation=”center” custom_padding=”0px||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwNDIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” global_colors_info=”{}”]<\/p>\n

Isis<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Directional Fans” _builder_version=”4.16″ _module_preset=”default” text_font=”Lato||||||||” text_line_height=”1.25em” header_font=”Teko|600||on|||||” header_font_size=”56px” header_letter_spacing=”1px” header_2_font=”Teko|600||on|||||” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_3_font=”Teko|600|||||||” header_3_font_size=”24px” header_3_letter_spacing=”1px” header_4_font=”Teko|500|||||||” header_4_font_size=”20px” header_4_letter_spacing=”1px” header_5_font=”Teko|500|||||||” header_5_letter_spacing=”1px” header_6_font=”Teko||||||||” header_6_font_size=”12px” header_6_letter_spacing=”1px” global_colors_info=”{}”]<\/p>\n

Directional Fans<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/support\/thumb-airgo.jpeg” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkxNTQiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” _builder_version=”4.16″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”AirGo” _builder_version=”4.16″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_orientation=”center” custom_padding=”0px||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkxNTQiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” global_colors_info=”{}”]<\/p>\n

AirGo<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/support\/thumb-aireye.jpeg” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwNTQiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” _builder_version=”4.16″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”AirEye” _builder_version=”4.16″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_orientation=”center” custom_padding=”0px||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwNTQiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” global_colors_info=”{}”]<\/p>\n

AirEye<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/support\/thumb-sidekick.jpeg” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwNzgiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” _builder_version=”4.23″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Sidekick” _builder_version=”4.23″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_orientation=”center” custom_padding=”0px||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwNzgiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” global_colors_info=”{}”]<\/p>\n

Sidekick<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/support\/thumb-yellow-jacket.jpeg” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk0NzQiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” _builder_version=”4.16″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Yellow Jacket” _builder_version=”4.16″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_orientation=”center” custom_padding=”0px||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk0NzQiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” global_colors_info=”{}”]<\/p>\n

Yellow Jacket<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/support\/thumb-black-jack.jpeg” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwNjAiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” _builder_version=”4.16″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Black Jack” _builder_version=”4.16″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_orientation=”center” custom_padding=”0px||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwNjAiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” global_colors_info=”{}”]<\/p>\n

Black Jack<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/support\/thumb-sweat-bee.jpeg” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwNjIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” _builder_version=”4.16″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Sweat Bee” _builder_version=”4.16″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_orientation=”center” custom_padding=”0px||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwNjIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” global_colors_info=”{}”]<\/p>\n

Sweat Bee<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/support\/thumb-pivot-20.jpeg” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwNjQiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” _builder_version=”4.16″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Pivot 2.0″ _builder_version=”4.16″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_orientation=”center” custom_padding=”0px||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjkwNjQiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” global_colors_info=”{}”]<\/p>\n

Pivot 2.0<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/support\/thumb-pivot.jpeg” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk2MTYiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” _builder_version=”4.16″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Pivot” _builder_version=”4.16″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_orientation=”center” custom_padding=”0px||0px||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijk2MTYiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” global_colors_info=”{}”]<\/p>\n

Pivot<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”DESTRATIFICATION Fans” _builder_version=”4.23″ _module_preset=”default” text_font=”Lato||||||||” text_line_height=”1.25em” header_font=”Teko|600||on|||||” header_font_size=”56px” header_letter_spacing=”1px” header_2_font=”Teko|600||on|||||” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_3_font=”Teko|600|||||||” header_3_font_size=”24px” header_3_letter_spacing=”1px” header_4_font=”Teko|500|||||||” header_4_font_size=”20px” header_4_letter_spacing=”1px” header_5_font=”Teko|500|||||||” header_5_letter_spacing=”1px” header_6_font=”Teko||||||||” header_6_font_size=”12px” header_6_letter_spacing=”1px” global_colors_info=”{}”]<\/p>\n

DESTRATIFICATION FANS<\/h2>\n

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HORNET<\/h4>\n

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Controls<\/h2>\n

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Standard Controller<\/h4>\n

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BAFCon<\/h4>\n

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SmartSense<\/h4>\n

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BAFWorks<\/h4>\n

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Dewtect<\/h4>\n

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Haiku Wireless Wall Control<\/h4>\n

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Evaporative Coolers<\/h2>\n

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Cool-Space 100<\/h4>\n

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Cool-Space 200<\/h4>\n

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Cool-Space 300<\/h4>\n

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Cool-Space 400<\/h4>\n

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Cool-Space 401<\/h4>\n

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Cool-Space 500<\/h4>\n

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COOL-SPACE 350<\/h4>\n

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Torrent<\/h4>\n

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Heaters<\/h2>\n

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IRH<\/h4>\n

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Unit Heaters<\/h4>\n

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Lights<\/h2>\n

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LED Bay Light<\/h4>\n

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Double LED Bay Light<\/h4>\n

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High Bay Light\/High Powered Fixture<\/h4>\n

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Big Ass Light Bar<\/h4>\n

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Garage Light<\/h4>\n

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Haiku Light<\/h4>\n

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Mobile Light<\/h4>\n

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The Garage Light (Legacy)<\/h4>\n

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Still need help?<\/h2>\n

Contact one of our airflow experts today.<\/h4>\n

Customer Service hours:<\/span> M-F 8 am – 6 pm EST<\/h5>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/icons\/phone-icon.svg” url=”tel:8772443267″ align=”center” _builder_version=”4.27.4″ _module_preset=”default” height=”50px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_4_text_align=”center” global_colors_info=”{}”]<\/p>\n

1.877.244.3267<\/a><\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/icons\/support-ticket-icon.svg” url=”https:\/\/bigassfans.com\/ca\/support\/form\/” align=”center” _builder_version=”4.27.4″ _module_preset=”default” height=”50px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_4_text_align=”center” global_colors_info=”{}”]<\/p>\n

SUBMIT A TICKET<\/a><\/h4>\n

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FAQs<\/a><\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

We\u2019re Big on Support Need to check your order status?\u00a0Check it here.Small FansHaikuHaiku Li6es6Haiku I SeriesHaiku CLarge FansPowerfoil X4Powerfoil X3.0Powerfoil DPowerfoil 8Powerfoil BreezeBasic 6Shop Fan\/BA 4900E SeriesHVLS JetPowerfoil XPowerfoil X2.0EssenceElementIsisDirectional FansAirGoAirEyeSidekickYellow JacketBlack JackSweat BeePivot 2.0PivotDESTRATIFICATION FANSHORNETControlsStandard ControllerBAFConSmartSenseBAFWorksDewtectHaiku Wireless Wall ControlEvaporative CoolersCool-Space 100Cool-Space 200Cool-Space 300Cool-Space 400Cool-Space 401Cool-Space 500COOL-SPACE 350TorrentHeatersIRHUnit HeatersLightsLED Bay LightDouble LED Bay LightHigh Bay […]<\/p>\n","protected":false},"author":50,"featured_media":0,"parent":0,"menu_order":75,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-961","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSupport - 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