{"id":9474,"date":"2021-11-19T17:58:13","date_gmt":"2021-11-19T17:58:13","guid":{"rendered":"http:\/\/bigassfans.wpengine.com\/?page_id=9474"},"modified":"2024-06-05T11:43:15","modified_gmt":"2024-06-05T16:43:15","slug":"yellow-jacket","status":"publish","type":"page","link":"https:\/\/bigassfans.com\/support\/yellow-jacket\/","title":{"rendered":"Yellow Jacket Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_fullwidth_header title=”Yellow Jacket Support” text_orientation=”center” _builder_version=”4.16″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(47,68,78,0.5) 0%|rgba(36,36,36,0.5) 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(47,68,78,0.5)” background_color_gradient_end=”rgba(36,36,36,0.5)” background_image=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/headers\/yellow-jacket-header.jpg” background_enable_video_mp4=”off” allow_player_pause=”on” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ z_index_tablet=”0″ title_text_shadow_horizontal_length_tablet=”0px” title_text_shadow_vertical_length_tablet=”0px” title_text_shadow_blur_strength_tablet=”1px” content_text_shadow_horizontal_length_tablet=”0px” content_text_shadow_vertical_length_tablet=”0px” content_text_shadow_blur_strength_tablet=”1px” subhead_text_shadow_horizontal_length_tablet=”0px” subhead_text_shadow_vertical_length_tablet=”0px” subhead_text_shadow_blur_strength_tablet=”1px” content_link_text_shadow_horizontal_length_tablet=”0px” content_link_text_shadow_vertical_length_tablet=”0px” content_link_text_shadow_blur_strength_tablet=”1px” content_ul_text_shadow_horizontal_length_tablet=”0px” content_ul_text_shadow_vertical_length_tablet=”0px” content_ul_text_shadow_blur_strength_tablet=”1px” content_ol_text_shadow_horizontal_length_tablet=”0px” content_ol_text_shadow_vertical_length_tablet=”0px” content_ol_text_shadow_blur_strength_tablet=”1px” content_quote_text_shadow_horizontal_length_tablet=”0px” content_quote_text_shadow_vertical_length_tablet=”0px” content_quote_text_shadow_blur_strength_tablet=”1px” button_one_text_shadow_horizontal_length_tablet=”0px” button_one_text_shadow_vertical_length_tablet=”0px” button_one_text_shadow_blur_strength_tablet=”1px” button_two_text_shadow_horizontal_length_tablet=”0px” button_two_text_shadow_vertical_length_tablet=”0px” button_two_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” box_shadow_horizontal_image_tablet=”0px” box_shadow_vertical_image_tablet=”0px” box_shadow_blur_image_tablet=”40px” box_shadow_spread_image_tablet=”0px” box_shadow_horizontal_button_one_tablet=”0px” box_shadow_vertical_button_one_tablet=”0px” box_shadow_blur_button_one_tablet=”40px” box_shadow_spread_button_one_tablet=”0px” box_shadow_horizontal_button_two_tablet=”0px” box_shadow_vertical_button_two_tablet=”0px” box_shadow_blur_button_two_tablet=”40px” box_shadow_spread_button_two_tablet=”0px” text_shadow_horizontal_length_tablet=”0px” text_shadow_vertical_length_tablet=”0px” text_shadow_blur_strength_tablet=”1px” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Support Breadcrumbs” _builder_version=”4.17.3″ _module_preset=”default” background_color=”#242424″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”10px||10px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”color:#ffc425 !important;” global_colors_info=”{}”]Home<\/a><\/span><\/span><\/span>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.16″ _module_preset=”default” text_font=”Lato||||||||” text_line_height=”1.25em” header_font=”Teko|600||on|||||” header_font_size=”56px” header_letter_spacing=”1px” header_2_font=”Teko|600||on|||||” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_3_font=”Teko|600|||||||” header_3_font_size=”24px” header_3_letter_spacing=”1px” header_4_font=”Teko|500|||||||” header_4_font_size=”20px” header_4_letter_spacing=”1px” header_5_font=”Teko|500|||||||” header_5_letter_spacing=”1px” header_6_font=”Teko||||||||” header_6_font_size=”12px” header_6_letter_spacing=”1px” global_colors_info=”{}”]<\/p>\n

Documents<\/h2>\n

[\/et_pb_text][et_pb_toggle title=”Tech Specs” open=”on” _builder_version=”4.16″ _module_preset=”default” body_font=”||||||||” body_link_font=”||||on|||#ca9c39|” border_width_all=”0px” global_colors_info=”{}”]English<\/span> <\/a>
\nFran\u00e7ais<\/span> <\/a>
\nEspa\u00f1ol<\/span> <\/a>[\/et_pb_toggle][et_pb_toggle title=”Warranties” _builder_version=”4.16″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” global_colors_info=”{}”]Directional Fans Warranty<\/span> <\/a>
\nDirectional Fans Export Warranty<\/span> <\/a>
\nIndustrial Warranty (before 2019)<\/span> <\/a>
\nBig Ass Fans Export Warranty (before 2019)<\/span> <\/a>[\/et_pb_toggle][et_pb_toggle title=”Videos” _builder_version=”4.16″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” global_colors_info=”{}”]Mounting: Bar Joists (Spans 8 ft or Less)<\/a>
\nMounting: Bar Joists (Spans More Than 8 ft)<\/a>
\nMounting: I-Beam<\/a>
\nMounting: Z-Purlins<\/a>
\nMounting: Solid Wood Beam<\/a>[\/et_pb_toggle][et_pb_toggle title=”Installation” _builder_version=”4.16″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” global_colors_info=”{}”]Fan (English)<\/span> <\/a>
\nFan (Espa\u00f1ol)<\/span> <\/a>
\nFan (Deutsch)<\/span> <\/a>
\nBAFCon 0\u201310 V Installation<\/span> <\/a>[\/et_pb_toggle][et_pb_toggle title=”Kits & Accessories” _builder_version=”4.16″ _module_preset=”default” body_link_font=”||||on|||#ca9c39|” global_colors_info=”{}”]Guy Wires<\/span> <\/a>
\nGuy Wires for Z-Purlins<\/span> <\/a>
\nSwivel Mount<\/span> <\/a>
\nOscillator<\/span> <\/a>
\nOccupancy Sensor<\/span> <\/a>
\nPedestal Handle<\/span> <\/a>
\nMisting System<\/span> <\/a>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.16″ _module_preset=”default” text_font=”Lato||||||||” text_line_height=”1.25em” header_font=”Teko|600|||||||” header_font_size=”56px” header_letter_spacing=”1px” header_2_font=”Teko|600|||||||” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_3_font=”Teko|600|||||||” header_3_font_size=”24px” header_3_letter_spacing=”1px” header_4_font=”Teko|500|||||||” header_4_font_size=”20px” header_4_letter_spacing=”1px” header_5_font=”Teko|500|||||||” header_5_letter_spacing=”1px” header_6_font=”Teko||||||||” header_6_font_size=”12px” header_6_letter_spacing=”1px” global_colors_info=”{}”]<\/p>\n

FAQs<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n

About Yellow Jacket<\/h3>\n

[\/et_pb_text][et_pb_accordion _builder_version=”4.16″ _module_preset=”default” toggle_font=”|||on|||||” body_link_font=”||||on|||#ca9c39|” border_width_top=”2px” border_color_top=”#ffc425″ border_width_right=”0px” border_width_bottom=”2px” border_color_bottom=”#ffc425″ border_width_left=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”How do I install my Yellow Jacket?” open=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

\n
\n

Yellow Jacket can be installed in several different ways (wall, column, ceiling, pedestal). \u00a0Check out the installation guide<\/a> to review detailed instructions on each.<\/p>\n<\/div>\n<\/div>\n

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<\/div>\n<\/div>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”CTA” _builder_version=”4.16″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”#2f444e 0%|#242424 100%” background_color_gradient_start=”#2f444e” background_color_gradient_end=”#242424″ background_color_gradient_stops_tablet=”#2f444e 0%|#242424 100%” background_color_gradient_stops_phone=”#2f444e 0%|#242424 100%” global_module=”9145″ saved_tabs=”all” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_6,1_6,1_6″ make_equal=”on” module_class=”mobile-padding” _builder_version=”4.16″ _module_preset=”default” width=”100%” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”Lato||||||||” text_line_height=”1.25em” header_font=”Teko|600|||||||” header_font_size=”56px” header_letter_spacing=”1px” header_2_font=”Teko|600|||||||” header_2_font_size=”40px” header_2_letter_spacing=”1px” header_3_font=”Teko|600|||||||” header_3_font_size=”24px” header_3_letter_spacing=”1px” header_4_font=”Teko|500|||||||” header_4_font_size=”20px” header_4_letter_spacing=”1px” header_5_font=”Teko|500|||||||” header_5_letter_spacing=”1px” header_6_font=”Teko||||||||” header_6_font_size=”12px” header_6_letter_spacing=”1px” background_layout=”dark” global_colors_info=”{}”]<\/p>\n

Still Need Help?<\/h3>\n

Call our exceptional customer service team for help with all your fan-related questions.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/icons\/phone-icon.svg” align=”center” _builder_version=”4.23″ _module_preset=”default” height=”32px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

1.877.244.3267<\/a><\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/icons\/email-icon.svg” url=”\/support\/form\/” url_new_window=”on” align=”center” _builder_version=”4.23″ _module_preset=”default” height=”32px” custom_margin=”|3px|||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Submit a Ticket<\/a><\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_image src=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/icons\/faq-icon.svg” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEyMTMifX0=@” align=”center” _builder_version=”4.16″ _dynamic_attributes=”url” _module_preset=”default” height=”32px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ _dynamic_attributes=”link_option_url” _module_preset=”default” text_orientation=”center” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEyMTMifX0=@” global_colors_info=”{}”]<\/p>\n

FAQs<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

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