{"id":13518,"date":"2024-07-15T04:53:25","date_gmt":"2024-07-15T04:53:25","guid":{"rendered":"https:\/\/bigassfansstg.wpengine.com\/sg\/?page_id=13518"},"modified":"2025-06-04T07:34:01","modified_gmt":"2025-06-04T07:34:01","slug":"troubleshooting","status":"publish","type":"page","link":"https:\/\/bigassfans.com\/sg\/troubleshooting\/","title":{"rendered":"Troubleshooting"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; disabled_on=&#8221;on|off|off&#8221; admin_label=&#8221;Banner: Desktop\/Tablet&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Troubleshooting&#8221; subhead=&#8221;Help, support and advice for Big Ass Fans&#8221; header_scroll_down=&#8221;on&#8221; scroll_down_icon=&#8221;%%4%%&#8221; scroll_down_icon_size=&#8221;18px&#8221; background_overlay_color=&#8221;rgba(0,0,0,0.3)&#8221; admin_label=&#8221;Fullwidth Header&#8221; module_class=&#8221;mm2023-button&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;|||on|||||&#8221; title_font_size=&#8221;56px&#8221; subhead_font=&#8221;|||on|||||&#8221; subhead_font_size=&#8221;24px&#8221; subhead_letter_spacing=&#8221;1px&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;90deg&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.75) 0%|rgba(0,0,0,0.3) 50%|rgba(0,0,0,0.3) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2021\/10\/banner-support-scaled-1.jpg&#8221; background_position=&#8221;top_center&#8221; background_enable_video_mp4=&#8221;off&#8221; background_enable_video_webm=&#8221;off&#8221; custom_button_one=&#8221;on&#8221; button_one_text_color=&#8221;#242424&#8243; button_one_bg_color=&#8221;#ffc425&#8243; button_one_border_width=&#8221;0px&#8221; button_one_use_icon=&#8221;off&#8221; button_one_custom_padding=&#8221;0.4em|1em|0.2em|1em|false|true&#8221; min_height=&#8221;200px&#8221; custom_padding=&#8221;12%|20px|12%|20px|true|false&#8221; link_option_url_new_window=&#8221;on&#8221; title_font_size_tablet=&#8221;48px&#8221; title_font_size_phone=&#8221;40px&#8221; title_font_size_last_edited=&#8221;on|desktop&#8221; custom_css_header_container=&#8221;max-width: 1220px;||width: 100%;&#8221; custom_css_scroll_button=&#8221;background-image: url(&#8216;\/au\/wp-content\/uploads\/sites\/6\/2023\/05\/shutterstock_1180942489.png&#8217;);||width: 18px;||height: 38px;||background-size: contain;||background-repeat: no-repeat;||background-position: center center;||color: transparent !important;&#8221; box_shadow_style_button_one=&#8221;preset1&#8243; text_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221; button_one_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_one_bg_color__hover=&#8221;#ca9c39&#8243; button_one_bg_enable_color__hover=&#8221;on&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; disabled_on=&#8221;off|on|on&#8221; admin_label=&#8221;Banner: Mobile&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Troubleshooting&#8221; subhead=&#8221;Help, support and advice for Big Ass Fans&#8221; background_overlay_color=&#8221;rgba(0,0,0,0.3)&#8221; module_class=&#8221;mm2023-button&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; title_font_size=&#8221;56px&#8221; subhead_font=&#8221;|||on|||||&#8221; subhead_font_size=&#8221;24px&#8221; subhead_letter_spacing=&#8221;1px&#8221; subhead_line_height=&#8221;1.2em&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;90deg&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.75) 0%|rgba(0,0,0,0.3) 50%|rgba(0,0,0,0.3) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2021\/10\/banner-support-scaled-1.jpg&#8221; background_position=&#8221;top_center&#8221; background_enable_video_mp4=&#8221;off&#8221; background_enable_video_webm=&#8221;off&#8221; custom_margin=&#8221;|0px||-2%|false|false&#8221; custom_padding=&#8221;15%|20px|15%|20px|true|false&#8221; link_option_url_new_window=&#8221;on&#8221; title_font_size_tablet=&#8221;48px&#8221; title_font_size_phone=&#8221;40px&#8221; title_font_size_last_edited=&#8221;on|desktop&#8221; subhead_font_size_tablet=&#8221;24px&#8221; subhead_font_size_phone=&#8221;24px&#8221; subhead_font_size_last_edited=&#8221;on|phone&#8221; custom_css_header_container=&#8221;max-width: 1220px;||width: 100%;&#8221; custom_css_scroll_button=&#8221;background-image: url(&#8216;\/au\/wp-content\/uploads\/sites\/6\/2023\/05\/shutterstock_1180942489.png&#8217;);||width: 18px;||height: 38px;||background-size: contain;||background-repeat: no-repeat;||background-position: center center;||color: transparent !important;&#8221; text_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221; button_one_text_color__hover_enabled=&#8221;off|hover&#8221; button_one_bg_color__hover_enabled=&#8221;on|hover&#8221; button_one_bg_color__hover=&#8221;#ca9c39&#8243; button_one_bg_enable_color__hover=&#8221;on&#8221; custom_css_subtitle_last_edited=&#8221;on|desktop&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Box Links&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f6f6f6&#8243; custom_padding=&#8221;|0px|100px|0px|false|false&#8221; custom_padding_tablet=&#8221;||70px||false|false&#8221; custom_padding_phone=&#8221;30px||50px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Title&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;e585cb70-6088-4498-89af-dec5f7fca66e&#8221; max_width=&#8221;900px&#8221; custom_padding=&#8221;|20px||20px|false|true&#8221; custom_padding_tablet=&#8221;10px||||false|true&#8221; custom_padding_phone=&#8221;10px||||false|true&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font_size=&#8221;30px&#8221; header_4_font=&#8221;|||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_font_size=&#8221;20px&#8221; header_4_letter_spacing=&#8221;2px&#8221; header_4_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font_size_tablet=&#8221;26px&#8221; header_3_font_size_phone=&#8221;26px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;18px&#8221; header_4_font_size_phone=&#8221;16px&#8221; header_4_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>I\u2019m having issues with\u2026<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font_size=&#8221;30px&#8221; header_4_font=&#8221;|||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_font_size=&#8221;20px&#8221; header_4_letter_spacing=&#8221;2px&#8221; header_4_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font_size_tablet=&#8221;26px&#8221; header_3_font_size_phone=&#8221;26px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;18px&#8221; header_4_font_size_phone=&#8221;16px&#8221; header_4_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Fans:<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Boxes&#8221; module_class=&#8221;mm2023-post-row&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;e585cb70-6088-4498-89af-dec5f7fca66e&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_margin_tablet=&#8221;||15px||false|false&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px|20px|0px|20px|false|true&#8221; custom_padding_tablet=&#8221;0px|20px|0px|20px|false|true&#8221; custom_padding_phone=&#8221;0px|20px|0px|20px|false|true&#8221; custom_css_main_element=&#8221;align-items: flex-start;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;Powerfoil X4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2021\/10\/img-powerfoil-x3.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/powerfoil-x4\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Powerfoil X4<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;Powerfoil D&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2021\/10\/img-powerfoil-d.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/powerfoil-d\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Powerfoil D<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;Powerfoil 8&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2021\/10\/img-powerfoil-8.jpeg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/powerfoil-8\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Powerfoil 8<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Boxes&#8221; module_class=&#8221;mm2023-post-row&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;e585cb70-6088-4498-89af-dec5f7fca66e&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_margin_tablet=&#8221;||15px||false|false&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px|20px|0px|20px|false|true&#8221; custom_padding_tablet=&#8221;0px|20px|0px|20px|false|true&#8221; custom_padding_phone=&#8221;0px|20px|0px|20px|false|true&#8221; custom_css_main_element=&#8221;align-items: flex-start;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;Haiku&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2021\/10\/img-haiku.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/haiku\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Haiku<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;Haiku I&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2024\/08\/troubleshooting-haiku-i.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/haiku-i\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Haiku I<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;Haiku L&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2024\/07\/haiku-L.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/haiku-l\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Haiku L<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Boxes&#8221; module_class=&#8221;mm2023-post-row&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;e585cb70-6088-4498-89af-dec5f7fca66e&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_margin_tablet=&#8221;||15px||false|false&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px|20px|0px|20px|false|true&#8221; custom_padding_tablet=&#8221;0px|20px|0px|20px|false|true&#8221; custom_padding_phone=&#8221;0px|20px|0px|20px|false|true&#8221; custom_css_main_element=&#8221;align-items: flex-start;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;Haiku Coastal&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2024\/07\/Haiku-Coastal.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/haiku-coastal\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Haiku Coastal<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;Essence&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2024\/09\/img-essence.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/essence\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]Essence[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;i6&#8243; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2024\/07\/i6-Image.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/i6\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>i6<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Boxes&#8221; module_class=&#8221;mm2023-post-row&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;e585cb70-6088-4498-89af-dec5f7fca66e&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_margin_tablet=&#8221;||15px||false|false&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px|20px|0px|20px|false|true&#8221; custom_padding_tablet=&#8221;0px|20px|0px|20px|false|true&#8221; custom_padding_phone=&#8221;0px|20px|0px|20px|false|true&#8221; custom_css_main_element=&#8221;align-items: flex-start;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;AirEye&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2024\/07\/AirEye.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/aireye\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>AirEye<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;Yellow Jacket&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2024\/07\/Yellow-Jacket.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/yellow-jacket\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Yellow Jacket<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;Pivot&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2021\/10\/img-pivot.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/pivot\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Pivot<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Boxes&#8221; module_class=&#8221;mm2023-post-row&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;e585cb70-6088-4498-89af-dec5f7fca66e&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_margin_tablet=&#8221;||15px||false|false&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px|20px|0px|20px|false|true&#8221; custom_padding_tablet=&#8221;0px|20px|0px|20px|false|true&#8221; custom_padding_phone=&#8221;0px|20px|0px|20px|false|true&#8221; custom_css_main_element=&#8221;align-items: flex-start;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;Black Jack&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2024\/07\/Black-Jack.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/black-jack\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Black Jack<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;Cool Space&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2024\/07\/Cool-Space.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/cool-space\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Cool Space<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;blank&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Title&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;e585cb70-6088-4498-89af-dec5f7fca66e&#8221; max_width=&#8221;900px&#8221; custom_padding=&#8221;|20px||20px|false|true&#8221; custom_padding_tablet=&#8221;10px||||false|true&#8221; custom_padding_phone=&#8221;10px||||false|true&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font_size=&#8221;30px&#8221; header_4_font=&#8221;|||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_font_size=&#8221;20px&#8221; header_4_letter_spacing=&#8221;2px&#8221; header_4_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font_size_tablet=&#8221;26px&#8221; header_3_font_size_phone=&#8221;26px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;18px&#8221; header_4_font_size_phone=&#8221;16px&#8221; header_4_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Controls:<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Boxes&#8221; module_class=&#8221;mm2023-post-row&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;e585cb70-6088-4498-89af-dec5f7fca66e&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_margin_tablet=&#8221;||15px||false|false&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px|20px|0px|20px|false|true&#8221; custom_padding_tablet=&#8221;0px|20px|0px|20px|false|true&#8221; custom_padding_phone=&#8221;0px|20px|0px|20px|false|true&#8221; custom_css_main_element=&#8221;align-items: flex-start;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;Standard Controller&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2024\/07\/Standard-Control.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/standard-controller\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>Standard Controller<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;BAFCon&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2024\/07\/BafCon.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/bafcon\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>BAFCon<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;BAFWorks&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2024\/07\/6.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/bafworks\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>BAFWorks<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Boxes&#8221; module_class=&#8221;mm2023-post-row&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;e585cb70-6088-4498-89af-dec5f7fca66e&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_margin_tablet=&#8221;||15px||false|false&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px|20px|0px|20px|false|true&#8221; custom_padding_tablet=&#8221;0px|20px|0px|20px|false|true&#8221; custom_padding_phone=&#8221;0px|20px|0px|20px|false|true&#8221; custom_css_main_element=&#8221;align-items: flex-start;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;Dewtect&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;24px&#8221; text_letter_spacing=&#8221;2px&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_align=&#8221;center&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2024\/07\/Dewtect.jpg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;25px|20px|20px|20px|false|true&#8221; custom_padding_phone=&#8221;20px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; link_option_url=&#8221;\/sg\/troubleshooting\/dewtect\/&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Dewtect<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;blank&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;troubleshootbox&#8221; admin_label=&#8221;blank&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;CTA&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;1deg&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.6) 0%|rgba(0,0,0,0.6) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/bigassfans.com\/sg\/wp-content\/uploads\/sites\/15\/2021\/10\/qoute-bg.jpg&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|20px||20px|false|true&#8221; custom_padding_tablet=&#8221;30px||30px||false|true&#8221; custom_padding_phone=&#8221;10px||10px||false|true&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row make_equal=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;e585cb70-6088-4498-89af-dec5f7fca66e&#8221; max_width=&#8221;800px&#8221; custom_padding=&#8221;||35px||false|false&#8221; custom_css_main_element=&#8221;margin: auto;&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; admin_label=&#8221;Column&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_class=&#8221;mm2023-footer-cta-suptitle&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_letter_spacing=&#8221;4px&#8221; text_line_height=&#8221;1em&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;20px&#8221; header_letter_spacing=&#8221;1px&#8221; header_2_font_size=&#8221;40px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font_size=&#8221;28px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_4_font_size=&#8221;20px&#8221; header_4_letter_spacing=&#8221;1px&#8221; header_5_letter_spacing=&#8221;1px&#8221; header_6_font_size=&#8221;12px&#8221; header_6_letter_spacing=&#8221;1px&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||||false|false&#8221; text_line_height_tablet=&#8221;1em&#8221; text_line_height_phone=&#8221;&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;48px&#8221; header_font_size_phone=&#8221;40px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;line-height: 1.2 !important;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"white-text\">Still need help?<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; text_line_height=&#8221;1.25em&#8221; header_font_size=&#8221;56px&#8221; header_letter_spacing=&#8221;1px&#8221; header_2_font_size=&#8221;40px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font_size=&#8221;28px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_4_font_size=&#8221;20px&#8221; header_4_letter_spacing=&#8221;1px&#8221; header_5_letter_spacing=&#8221;1px&#8221; header_6_font_size=&#8221;12px&#8221; header_6_letter_spacing=&#8221;1px&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||0px||false|false&#8221; header_font_size_tablet=&#8221;48px&#8221; header_font_size_phone=&#8221;40px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Contact Us today<\/h2>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;\/sg\/contact-us\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Get In Touch&#8221; button_alignment=&#8221;center&#8221; module_class=&#8221;mm2023-button&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_border_width=&#8221;0px&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221; button_border_radius__hover_enabled=&#8221;on|hover&#8221; button_border_radius__hover=&#8221;3px&#8221; button_border_width__hover=&#8221;0px&#8221; button_border_width__hover_enabled=&#8221;on|desktop&#8221;]<\/p>\n<p>[\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I\u2019m having issues with\u2026Fans:Powerfoil X4Powerfoil DPowerfoil 8HaikuHaiku IHaiku LHaiku CoastalEssencei6AirEyeYellow JacketPivotBlack JackCool SpaceControls:Standard ControllerBAFConBAFWorksDewtectStill need help?Contact Us today<\/p>\n","protected":false},"author":55,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-13518","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Troubleshooting - Big Ass Fans\u00ae - Singapore<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bigassfans.com\/sg\/troubleshooting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshooting\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bigassfans.com\/sg\/troubleshooting\/\" \/>\n<meta property=\"og:site_name\" content=\"Big Ass Fans\u00ae - Singapore\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-04T07:34:01+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/bigassfans.com\/sg\/troubleshooting\/\",\"url\":\"https:\/\/bigassfans.com\/sg\/troubleshooting\/\",\"name\":\"Troubleshooting - Big Ass Fans\u00ae - Singapore\",\"isPartOf\":{\"@id\":\"https:\/\/bigassfans.com\/sg\/#website\"},\"datePublished\":\"2024-07-15T04:53:25+00:00\",\"dateModified\":\"2025-06-04T07:34:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/bigassfans.com\/sg\/troubleshooting\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/bigassfans.com\/sg\/troubleshooting\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/bigassfans.com\/sg\/troubleshooting\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/bigassfans.com\/sg\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Troubleshooting\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/bigassfans.com\/sg\/#website\",\"url\":\"https:\/\/bigassfans.com\/sg\/\",\"name\":\"Big Ass Fans\u00ae - Singapore\",\"description\":\"We Make Big Ass Fans\u00ae\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/bigassfans.com\/sg\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Troubleshooting - Big Ass Fans\u00ae - Singapore","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bigassfans.com\/sg\/troubleshooting\/","og_locale":"en_US","og_type":"article","og_title":"Troubleshooting","og_url":"https:\/\/bigassfans.com\/sg\/troubleshooting\/","og_site_name":"Big Ass Fans\u00ae - Singapore","article_modified_time":"2025-06-04T07:34:01+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bigassfans.com\/sg\/troubleshooting\/","url":"https:\/\/bigassfans.com\/sg\/troubleshooting\/","name":"Troubleshooting - Big Ass Fans\u00ae - Singapore","isPartOf":{"@id":"https:\/\/bigassfans.com\/sg\/#website"},"datePublished":"2024-07-15T04:53:25+00:00","dateModified":"2025-06-04T07:34:01+00:00","breadcrumb":{"@id":"https:\/\/bigassfans.com\/sg\/troubleshooting\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bigassfans.com\/sg\/troubleshooting\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/bigassfans.com\/sg\/troubleshooting\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/bigassfans.com\/sg\/"},{"@type":"ListItem","position":2,"name":"Troubleshooting"}]},{"@type":"WebSite","@id":"https:\/\/bigassfans.com\/sg\/#website","url":"https:\/\/bigassfans.com\/sg\/","name":"Big Ass Fans\u00ae - Singapore","description":"We Make Big Ass Fans\u00ae","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bigassfans.com\/sg\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/bigassfans.com\/sg\/wp-json\/wp\/v2\/pages\/13518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bigassfans.com\/sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bigassfans.com\/sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bigassfans.com\/sg\/wp-json\/wp\/v2\/users\/55"}],"replies":[{"embeddable":true,"href":"https:\/\/bigassfans.com\/sg\/wp-json\/wp\/v2\/comments?post=13518"}],"version-history":[{"count":0,"href":"https:\/\/bigassfans.com\/sg\/wp-json\/wp\/v2\/pages\/13518\/revisions"}],"wp:attachment":[{"href":"https:\/\/bigassfans.com\/sg\/wp-json\/wp\/v2\/media?parent=13518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}