{"id":13539,"date":"2024-07-15T06:09:57","date_gmt":"2024-07-15T06:09:57","guid":{"rendered":"https:\/\/bigassfansstg.wpengine.com\/sg\/?page_id=13539"},"modified":"2024-08-30T02:16:16","modified_gmt":"2024-08-30T02:16:16","slug":"pivot","status":"publish","type":"page","link":"https:\/\/bigassfans.com\/sg\/troubleshooting\/pivot\/","title":{"rendered":"Pivot Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” disabled_on=”off|off|off” admin_label=”Banner” _builder_version=”4.23″ _module_preset=”default” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_fullwidth_header title=”Pivot” subhead=”Big Ass Fans Pivot Troubleshooting” header_scroll_down=”on” scroll_down_icon=”%%4%%” scroll_down_icon_size=”18px” button_one_text=”Contact Customer Service” button_one_url=”\/sg\/contact-us\/” background_overlay_color=”rgba(0,0,0,0.3)” admin_label=”Fullwidth Header” module_class=”mm2023-button” _builder_version=”4.23″ _module_preset=”default” title_font=”|||on|||||” title_font_size=”56px” subhead_font=”|||on|||||” subhead_font_size=”24px” subhead_letter_spacing=”1px” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”rgba(0,0,0,0.75) 0%|rgba(0,0,0,0.3) 50%|rgba(0,0,0,0.3) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/ba-web.s3-us-east-2.amazonaws.com\/global\/images\/headers\/pivot-header.jpg” background_position=”top_center” background_enable_video_mp4=”off” background_enable_video_webm=”off” custom_button_one=”on” button_one_text_color=”#242424″ button_one_bg_color=”#ffc425″ button_one_border_width=”0px” button_one_use_icon=”off” button_one_custom_padding=”0.4em|1em|0.2em|1em|false|true” min_height=”200px” custom_padding=”12%|20px|12%|20px|true|false” link_option_url_new_window=”on” title_font_size_tablet=”48px” title_font_size_phone=”40px” title_font_size_last_edited=”on|desktop” custom_css_header_container=”max-width: 1220px;||width: 100%;” custom_css_scroll_button=”background-image: url(‘\/au\/wp-content\/uploads\/sites\/6\/2023\/05\/shutterstock_1180942489.png’);||width: 18px;||height: 38px;||background-size: contain;||background-repeat: no-repeat;||background-position: center center;||color: transparent !important;” box_shadow_style_button_one=”preset1″ text_shadow_style=”preset3″ global_colors_info=”{}” button_one_bg_color__hover_enabled=”on|desktop” button_one_bg_color__hover=”#ca9c39″ button_one_bg_enable_color__hover=”on”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.16″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” border_width_top=”0px” border_color_top=”#ffc425″ border_width_right=”0px” border_width_bottom=”2px” border_color_bottom=”#d8d8d8″ border_width_left=”0px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.16″ _module_preset=”default” text_line_height=”1.25em” header_font_size=”56px” header_letter_spacing=”1px” header_2_font_size=”36px” header_2_letter_spacing=”1px” header_3_font_size=”24px” header_3_letter_spacing=”1px” header_4_font_size=”20px” header_4_letter_spacing=”1px” header_5_letter_spacing=”1px” header_6_font_size=”12px” header_6_letter_spacing=”1px” header_2_font_size_tablet=”32px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Documents<\/h2>\n

[\/et_pb_text][et_pb_toggle title=”Tech Specs” open=”on” icon_color=”#5c5a5b” toggle_icon=”||fa||900″ open_icon_color=”#5c5a5b” open_toggle_icon=”||fa||900″ _builder_version=”4.16″ _module_preset=”default” title_font=”|600||on|||||” body_link_font=”||||on|||#242424|” body_link_text_color=”#242424″ background_color=”#f3f1f2″ custom_margin=”||10px||false|false” custom_padding=”||||false|false” border_width_all=”0px” global_colors_info=”{}”]Pivot<\/span> <\/a>
\nPivot 180<\/span> <\/a>[\/et_pb_toggle][et_pb_toggle title=”Warranties” icon_color=”#5c5a5b” toggle_icon=”||fa||900″ open_icon_color=”#5c5a5b” open_toggle_icon=”||fa||900″ _builder_version=”4.16″ _module_preset=”default” title_font=”|600||on|||||” body_link_font=”||||on|||#242424|” body_link_text_color=”#242424″ background_color=”#f3f1f2″ custom_margin=”||10px||false|false” custom_padding=”||||false|false” border_width_all=”0px” global_colors_info=”{}”]<\/p>\n

Sorry, warranties are not available online. Contact Customer Service for details about your warranty.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Installation” icon_color=”#5c5a5b” toggle_icon=”||fa||900″ open_icon_color=”#5c5a5b” open_toggle_icon=”||fa||900″ _builder_version=”4.16″ _module_preset=”default” title_font=”|600||on|||||” body_link_font=”||||on|||#242424|” body_link_text_color=”#242424″ background_color=”#f3f1f2″ custom_margin=”||10px||false|false” custom_padding=”||||false|false” border_width_all=”0px” global_colors_info=”{}”]Pivot<\/span> <\/a>
\nPivot 180<\/span> <\/a>[\/et_pb_toggle][et_pb_toggle title=”Kits & Accessories” icon_color=”#5c5a5b” toggle_icon=”||fa||900″ open_icon_color=”#5c5a5b” open_toggle_icon=”||fa||900″ _builder_version=”4.16″ _module_preset=”default” title_font=”|600||on|||||” body_link_font=”||||on|||#242424|” body_link_text_color=”#242424″ background_color=”#f3f1f2″ custom_margin=”||10px||false|false” custom_padding=”||||false|false” border_width_all=”0px” global_colors_info=”{}”]I-Beam Stabilizer<\/span> <\/a>
\nCompound Angle Mount<\/span> <\/a>
\nAutomatic Fire Sprinkler Relay<\/span> <\/a>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.16″ _module_preset=”default” text_line_height=”1.25em” header_font_size=”56px” header_letter_spacing=”1px” header_2_font_size=”36px” header_2_letter_spacing=”1px” header_3_font_size=”24px” header_3_letter_spacing=”1px” header_4_font_size=”20px” header_4_letter_spacing=”1px” header_5_letter_spacing=”1px” header_6_font_size=”12px” header_6_letter_spacing=”1px” header_2_font_size_tablet=”32px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

FAQs<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n

Controlling Pivot<\/h3>\n

[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#242424″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#242424″ closed_toggle_background_color=”#FFFFFF” icon_color=”#ffc425″ _builder_version=”4.16″ _module_preset=”default” toggle_text_color=”#242424″ toggle_font=”|600||on|||||” custom_margin=”||||false|false” custom_padding=”||||false|false” border_width_top=”0px” border_color_top=”#ffc425″ border_width_right=”0px” border_width_bottom=”2px” border_color_bottom=”#d8d8d8″ border_width_left=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”How do I operate my fan?” open=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

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For a printable version of these instructions, click here<\/a>.<\/p>\n

STARTING AND STOPPING THE FAN<\/span><\/h3>\n

The RUN and STOP buttons control the fan start and stop functions.<\/span><\/p>\n

To start the fan,<\/strong> press the green RUN button.<\/span><\/p>\n

To stop the fan,<\/strong> press the red STOP button.<\/span><\/p>\n

ADJUSTING FAN SPEED<\/span><\/h3>\n

The arrow buttons control speed adjustment.<\/span><\/p>\n

To adjust fan speed,<\/strong> press the Up or Down arrow button.<\/span><\/p>\n