Haiku Technical Documents and FAQs
Haiku - Universal Mount Installation Video
Haiku - Low Profile Mount Installation Video
Tech Specs
Warranties
Installation
Kits & Accessories
Operation
General Questions
Questions about the app
How do I download the Big Ass Fans app and set up an account?
How do I set up the Big Ass Fans app?
My fan failed to join my wi-fi network.
How do I reset my fan’s settings?
I don’t see my fan. in the Big Ass Fans app.
I don’t see my fan’s lights in the app.
Questions about the remote
Questions about installation or Operation
Still Need Help?
Call our exceptional customer service team for help with all your fan-related questions.