i6 Support

CONNECTING A NEW (NEVER USED) REMOTE

1. Install the fan and make sure power is on at the breaker or wall switch.
2. Remove the clear plastic tab from the remote’s battery cover.
3. Hold the remote close to the fan you want it to control and press any button.
4. The LEDs on the remote will cycle while pairing is in progress. When the LEDs turn off, pairing is complete.

CONNECTING AN EXISTING REMOTE TO A NEW FAN

1. Install the fan and make sure power is on at the breaker or wall switch.
2. Hold the remote close to the fan you want it to control.
3. Press and hold the fan power and – (minus) buttons on the remote until the LEDs to the left of the fan power button begin blinking (this will clear all previous pairings).
4. Press any button.
5. The LEDs on the remote will cycle while pairing is in progress. When the LEDs turn off, pairing is complete.

To reset a Bluetooth remote and erase all previous connections, press and hold the fan power and – (minus) buttons on the remote until the LEDs to the left of the fan power button begin blinking.

Note: The next time a button is pressed on the remote within range of a fan, it will automatically pair with that fan.

To pair your fan with third-party devices like Amazon Echo and the Google Assistant, the fan must be connected to your Big Ass Fans mobile app account.

CONNECTING A FAN TO YOUR BIG ASS FANS ACCOUNT

To connect a fan to your Big Ass Fans account, the fan must be connected to the app and your home Wi-Fi network. Your mobile device must also be connected to your home Wi-Fi network, and you must be signed in to your Big Ass Fans account. See How do I set up the Big Ass Fans app? for instructions.

1. In the Big Ass Fans app, tap , and then tap your name/email address at the top of the menu.
2. Tap Manage Products, and then under the Other Products heading, select the fan you would like to connect to your Big Ass Fans account.
3. Tap Add To My Account to connect the fan to your account.

REMOVING A FAN FROM YOUR BIG ASS FANS ACCOUNT

1. In the Big Ass Fans app, tap , and then tap your name/email address at the top of the menu.
2. Tap Manage Products, and then under the My Products heading, select the fan you would like to remove from your Big Ass Fans account.
3. Tap Remove From Account to disconnect the fan from your account.

Note: A reset will erase all settings, including product names and Wi-Fi network connections.

RESET USING THE REMOTE

1. Press and hold the fan power button on the remote for 5 seconds until the LEDs start blinking and the fan beeps.
   
   
   
2. Press the fan – (minus) button on the remote. The fan will beep, and its LED indicator will blink slowly for a few moments. When the LED indicator blinks green, the factory reset is complete.
   

To reconnect the fan to the Big Ass Fans app, tap Add a Product in the app menu .

RESET WITHOUT THE REMOTE

1. Locate the fan’s wall switch or circuit breaker.
2. Flip the switch/breaker off and wait about 5 seconds.
3. Flip the switch/breaker on and wait for 5 more seconds. 
4. Repeat this off/on process 3 more times (for a total of 4 times).
5. The reset is complete when the fan’s LED indicator turns green.

• Check your mobile device’s Wi-Fi setting to make sure it’s connected to the same Wi-Fi network as your fan. If not, you won’t see your fan in the app.
• If you have not connected your fan to the app, see How do I set up the Big Ass Fans app?

• If you already connected your fan to the app, it may have temporarily lost its network connection. Try each of the following, one at a time:
  • Soft reset: On the remote, hold the power button for 5 seconds. When the white indicator LED illuminates, release the power button.
  • Power cycle: Turn off power to the fan for one minute using a light switch or circuit breaker, and then restore power.
  • Network reset: See How do I reset my fan’s settings?

• Make sure your network is password protected.* 
• Make sure your network is compatible with 802.11 b/g/n. To confirm your network is compatible with 802.11 b/g/n, check your router settings or contact your router manufacturer.

*WEP and open networks are not supported.

If the light kit was installed while power to the fan was on, your fan and the app may not recognize the light properly. To resolve the issue, turn off power to the fan for 30 seconds using the circuit breaker or the wall switch. Restore power to the fan and attempt to control the light again.

If your Wi-Fi SSID (network name) or password has changed, or if you have a new router, your fan won’t be able to communicate with your router. To get them working together again, try the following:

1. Reset your fan’s settings using the instructions here (Haiku fans) or here (es6 and i6 fans).
2. Tap , and then tap Add a Product.
3. Follow the on-screen prompts to connect your fan to the new Wi-Fi router. Make sure you know your new Wi-Fi SSID (network name) and password. For a more detailed look at the setup process, see the instructions here (Haiku fans) or here (es6 and i6 fans).

• Make sure you entered the correct Wi-Fi password during fan setup. Please note that Wi-Fi network names and passwords containing quotation marks (“) will not work with Big Ass fans.
• Make sure that your mobile device is connected to the same network to which you attempted to connect the fan.
• Make sure your fan is within range of your router. Check the router specifications for details about ranges and function.

If you have verified these conditions, but your fan still won’t connect to your network, reset your fan’s settings using the instructions here (Haiku fans) or here (es6 and i6 fans).

• After you’ve reset the fan’s settings, connect your mobile device to your home Wi-Fi network. In the app, tap , and then tap Add a Product.
• Follow the on-screen prompts to reconnect your fan to your Wi-Fi network. Make sure you have your Wi-Fi SSID (network name) and password ready.

The Auto buttons on the remote and in the Big Ass Fans app enable motion sensing and automatic speed adjustment.

When you press the fan or light Auto button, the fan or light will automatically turn on when motion is detected and off when motion is no longer detected. The fan will also make automatic speed adjustments as room conditions change. When Auto is enabled, the white LED on the remote Auto button is illuminated.

By default, Auto mode responds to motion and adjusts fan speed according to factory-programmed settings. You can use the motion and ideal temperature controls in the Big Ass Fans app to adjust your Auto preferences.

To disable Auto mode, press the Auto button on the remote or tap AUTO on the fan/light control screen in the app. When Auto is disabled, the white LED on the remote Auto button is turned off.

Even when you want your fan and light to work automatically most of the time, there may be situations where you need to make a manual adjustment (e.g. turning the fan up to cool off after a jog or turning the light off when watching a movie).

Instead of disabling Auto when you make a change, Return to Auto waits for you to leave the room and then re-enables Auto to get your fan back to keeping you comfortable while saving energy.*

To enable Return to Auto:

1. In the Big Ass Fans app, tap a fan on the Home screen, and then tap.
2. Make sure the Fan or Light tab (depending on which you want to set) is selected at the top of the screen.
3. Tap Return to Auto.
4. Toggle Return to Auto to enable it.
5. Use the Return After selector to choose the amount of time the fan waits after you leave the room before re-enabling Auto.

* If Auto is manually turned off by pressing the AUTO button on the Bluetooth remote or in the app, Return to Auto will not turn it back on.

Note: Big Ass Fans recommends never reversing your fan—just run it at a slow forward speed during the winter to keep your space evenly comfortable from floor to ceiling. Go here to learn more about destratification.

1. From the Big Ass Fans app Home screen, tap the fan you wish to reverse.
2. Tapat the bottom of the screen.
3. Toggle the Reverse switch to enable or disable reverse.

To change the maximum color temperature used by the fan light’s Dim-to-Warm feature:

1. Open the Big Ass Fans  app and select the light you want to customize.
2. Tapat the bottom of the screen, and then turn on Dim-to-Warm (if not already on).
3. Return to the light control screen and set the light to maximum brightness.
4. Tap the(color temperature) button at the bottom of the screen and select your preferred color temperature.

The light will now shift between a warm yellow color at the dimmest setting and your selected color temperature at the brightest setting.

SETUP INSTRUCTIONS

1. Download the Google Home app (iOS or Android) and verify that your Google Assistant-enabled device is set up and ready for use.
2. Verify that your Haiku fans and lights are receiving power.
3. In the Haiku app, tap and select Smart Home Integration (iOS app) or Integrations (Android app). Make sure you are signed in to your Haiku account and your Haiku products are listed under My Haiku Devices. Note: If you don’t have a Haiku Account, tap , select Smart Home Integration, and follow the on-screen instructions to create one.
4. Open the Google Home app.
5. Select the Home you are using, and then tap Add > Set up device > Works with Google.
6. Search for and select “ Big Ass Fans ”.
7. Sign in to your Haiku account and authorize Google to use it. Wait for Google Assistant to sync with your Haiku account. Note: You must use the same email account and password used in the Haiku app for Google Assistant to sync with your Haiku products and Rooms.
8. Select Haiku products to add to new or existing Google Rooms (recommended), and then close the Rooms screen.
9. You can now control your Haiku fans and lights using Google Assistant voice commands or the controls in the Google Home app.

THINGS TO TRY

For fans:

• “OK Google, turn on my living room fan.”
• “OK Google, turn off my living room fan.”
• “OK Google, set my living room fan to 50%.”
• “OK Google, turn up my living room fan.”
• “OK Google, turn down my living room fan.”

For lights:

• “OK Google, is the living room light on?”
• “OK Google, turn on my living room light.”
• “OK Google, turn off my living room light.”
• “OK Google, set my living room light to 80%.”
• “OK Google, brighten my living room light.”
• “OK Google, dim my living room light.”

THIRD-PARTY INTEGRATIONS

1. Connect your Haiku products to Google Assistant.
2. Connect your other lights and/or switches to Google Assistant.
3. In the Google Home app, go to your Account page, and then tap Settings > Assistant > Home control > ROOMS.
4. Tap + to add a room and select the products you want to include in it.
5. Save your room.
6. Use Google Assistant voice commands to control your devices and rooms.

Big Ass Fans recommends using Google Home Room names that match the room names you provided in the Haiku app. Google Assistant will recognize the following command formats:

For fans:

• “OK Google, turn on my living room fan.”
• “OK Google, turn off my living room fan.”
• “OK Google, set my living room fan to 50%.”
• “OK Google, turn up my living room fan.”
• “OK Google, turn down my living room fan.”

For lights:

• “OK Google, is the living room light on?”
• “OK Google, turn on my living room light.”
• “OK Google, turn off my living room light.”
• “OK Google, set my living room light to 80%.”
• “OK Google, brighten my living room light.”
• “OK Google, dim my living room light.”

Note: At this time, you can control power, light brightness, and fan speed using voice commands. Google Assistant cannot make changes to other settings such as Smart Mode, Motion, Whoosh, or color temperature.

Previously, Haiku fans featured the ability to integrate directly with Nest products through the “Works With Nest” program. As of August 31, 2019, Google has terminated this program and now requires all new Nest owners to use a Google account, which does not currently offer Nest integration with Big Ass fans.

To take full advantage of your smart thermostat pairing, you may want to enable “Works with Nest” mode.

1. Open the Haiku Home app and select the room containing the fan that is connected to your Nest.
2. Tap the  icon.
3. Under the Fan heading, change the Auto Comfort settings to “Works with Nest.”

When this setting is active, the appropriate Smart Mode will be automatically enabled based on the thermostat’s setting. For example, if the thermostat is set to cooling mode, the paired fan will automatically use its Smarter Cooling setting.

When set to “Works with Nest” mode, your fan will automatically adjust its speed to help your HVAC system keep you comfortable while lowering energy costs.

Big Ass fan integration with Nest devices is no longer supported. To learn more about Google’s termination of the “Works With Nest” program, click here.

Yes, you can change which fan is paired with a thermostat.

1. Open the Haiku Home app, tap , and select Smart Home Integration.
2. Under the Thermostat Integrations heading, tap the Nest icon. You will see each Nest thermostat that is linked to your account.
3. Select the thermostat you wish to update from the list.
4. Select the Haiku fan you’d like to pair with this thermostat, then tap the Next button.
5. Set your ideal temperature and min/max speeds, tap Next, then tap Done.

Big Ass fan integration with Nest devices is no longer supported. To learn more about Google’s termination of the “Works With Nest” program, click here.

Yes. Although only one fan can be connected directly to your Nest thermostat, all fans assigned to the connected fan’s Room in the Haiku Home app will operate simultaneously.

For example, if you have two fans assigned to “Living Room” in the Haiku Home app, connecting either of those fans to your Nest will result in both of them being controlled by the thermostat.

To adjust your Room settings:

IOS

1. Tap  in the Haiku Home app and select Rooms and Devices.
2. Tap Edit and drag to assign your fans to the desired Rooms.
3. Tap Done to save changes.

ANDROID

1. Select a room from the Home screen.
2. On this screen, Tap the button in the top right corner and select Room Settings.
3. Tap Included Devices and select which devices should be in this room.
4. Tap OK to save changes.

Big Ass fan integration with Nest devices is no longer supported. To learn more about Google’s termination of the “Works With Nest” program, click here.

IOS

1. Tap , then select Smart Home Integration.
2. Tap the appropriate thermostat account.
3. At the bottom of the screen, tap the Disconnect button.

ANDROID

It is not currently possible to do this from the Haiku Home app for Android. Please follow the steps below to disconnect via the Nest app.

1. Launch the Nest app.
2. Tap the Settings icon in the top right corner.
3. Select Works with Nest from the list of options.
4. Tap Haiku Home and then tap Remove connection.

Big Ass fan integration with Nest devices is no longer supported. To learn more about Google’s termination of the “Works With Nest” program, click here.

Note: Voice control of Haiku fans and lights requires a Wi-Fi connection and an Alexa-enabled device like Echo, Dot, or Fire Stick.

SETUP INSTRUCTIONS

1. Download the Amazon Alexa app (iOS or Android) and verify your Alexa device is set up and ready for use.
2. Verify that your Haiku fans and lights are receiving power.
3. In the Haiku app, tap  and select Smart Home Integration. Make sure you are signed in to your Haiku account and your Haiku devices are listed under My Haiku Devices.
   1. Note: If you don’t have a Haiku Account, tap , select Smart Home Integration, and follow the on-screen instructions to create one.
4. Open the Alexa app, go to the Menu, then select Skills and Games.
5. Search for “ Big Ass Fans ” and select Enable.
6. You will now be prompted to sign in to your Haiku account and authorize its connection to Alexa.
   1. Note: You must use the same email account and password used in the Haiku app for Alexa to discover your Haiku products and Rooms.
7. Tell Alexa to discover your devices.
8. After discovery is complete, you can control your Haiku fans and lights using voice commands.

THINGS TO TRY

For fans:

• “Alexa, turn on my family room fan.”
• “Alexa, turn off my family room fan.”
• “Alexa, set my family room fan to 30%.”
• “Alexa, turn up my family room fan.”
• “Alexa, turn down my family room fan.”

For lights:

• “Alexa, turn on my family room light.”
• “Alexa, turn off my family room light.”
• “Alexa, set my family room light to 80%.”
• “Alexa, brighten my family room light.”
• “Alexa, dim my family room light.”

THIRD-PARTY INTEGRATIONS

1. Connect your Haiku products to Alexa.
2. Connect your other lights and/or switches to Alexa.
3. In the Alexa app, tap , and then tap Smart Home
4. Under Groups, create a group that includes your Haiku products and smart home devices that you want to work together.
5. Use Alexa’s voice commands to control your groups.

Once Alexa discovers your Haiku fans or lights, it assigns room names based on the room names you provided in the Haiku app. Alexa will recognize the following command formats:

• “Alexa, turn on/off my family room fan.”
• “Alexa, set my family room fan to speed 30%.”
• “Alexa, turn up/down my family room fan.”
• “Alexa, turn on/off my family room light.”  
• “Alexa, set my family room light to 80%.”
• “Alexa, brighten/dim my family room light.”

Note: At this time, you can control power, light brightness, and fan speed using voice commands. Alexa cannot make changes to other settings such as Smart Mode, Motion, Whoosh, or color temperature. 

This typically means there are two entries for one Haiku device in Alexa’s database, or that two separate fans, lights, or rooms have the same name in the Haiku app. For example, you may have named two rooms “Bedroom” in the Haiku app.

To verify or change a room/device name:

IOS

1. Open the Haiku app and verify the correct devices are being displayed with unique room/device names.
2. Rename any device or room by tapping  and selecting Rooms & Devices.
3. To rename a room, tap the  next to the room name, then tap the room name itself to edit.
4. To rename a device, tap the device name, then tap it again on the following screen to edit.

ANDROID

1. Open the Haiku app and verify the correct devices are being displayed with unique room/device names.
2. Rename any device or room by tapping and selecting Settings.
3. Select Rooms or Devices (depending on which you’d like to rename).
4. Tap the room or device to be renamed.
5. Tap the name to change it.

To disconnect a Haiku fan or light from your Haiku account:

IOS

1. From the Home screen, tap , then select Smart Home Integration.
2. Under the My Haiku Devices header, tap the device you wish to disconnect from your account.
3. Tap Remove.

ANDROID

1. From the Home screen, tap , then select Smart Home Integration.
2. Under the My Haiku Devices header, tap the device you wish to disconnect from your account.
3. Tap the button in the top right corner and select Remove.

Once the appropriate changes are made in the Haiku app, go the Settings menu in the Alexa app, tap Smart Home, and then tap Discover Devices.

Note: you can also control groups of Haiku products using Alexa groups in the Alexa app. See the Amazon Alexa app for more details.

In order for Alexa to discover Haiku devices, the Alexa skill must be linked to your Haiku account, and your Haiku devices must be claimed under the associated Haiku account.

• Tap and select Smart Home Integration from the menu. Scroll down to My Haiku Devices. The devices listed here should be discovered by Alexa.
• Any device with a + next to its name is unclaimed and will not be discovered by Alexa.
• Tap the + to claim the device under your Haiku account, wait a few minutes, and ask Alexa to discover your devices again.

When enabling the Big Ass Fans skill in the Alexa app, you must link the skill to your Haiku account using the same email address and password you use in the Haiku app.

To disconnect your Haiku fans and lights from Alexa and unlink your Haiku and Alexa accounts:

1. Open the Alexa app.
2. Tap the Devices icon in the menu at the bottom of the screen. 
3. On the Devices page, tap Your Smart Home Skills.
4. Tap Big Ass Fans in the list.
5. Tap Disable Skill, then tap it again on the following screen to confirm.

1. Make sure that your ecobee thermostat is set up and working properly.
2. Open the Haiku Home app, tap , and then select Smart Home Integration.
3. Under the Thermostat Integrations header, tap Add a Thermostat Integration.
4. Select ecobee from the list.
5. Enter your ecobee account credentials, if prompted.
6. Select the thermostat you wish to connect with your Haiku fans, then tap Next.
7. Select the fan you wish to pair with your ecobee thermostat, then tap Next.
8. Set your ideal temperature and min/max fan speeds, then tap Next.
9. Tap Done.

Note: Although only one fan can be connected directly to your ecobee thermostat, all fans assigned to the connected fan’s Room in the Haiku Home app will operate simultaneously. To pair your Haiku L fan with a smart thermostat, you must have a Haiku Wireless Wall Control.

For example, if you have two fans assigned to “Living Room” in the Haiku Home app, connecting either of those fans to your ecobee will result in both of them being controlled by the ecobee.

To adjust your Room settings:

IOS

1. Tap  in the Haiku Home app, then select Rooms and Devices
2. Tap Edit and drag to assign your fans to the desired Rooms.
3. Tap Done to save changes.

ANDROID

1. Select a room from the Home screen.
2. On this screen, Tap the button in the top right corner and select Room Settings.
3. Tap Included Devices and select which devices should be in this room.
4. Tap OK to save changes.

To take full advantage of your smart thermostat pairing, enable “ecobee pairing” mode.

1. Open the Haiku Home app and select the room containing the fan that is connected to your ecobee.
2. Tap the  icon.
3. Under the Fan heading, change the Auto Comfort settings to “ecobee pairing.”

When this setting is active, the appropriate Smart Mode will be automatically enabled based on the thermostat’s settings. For example, if the thermostat is set to cooling mode, the paired fan will automatically enter Smarter Cooling.

When set to “ecobee pairing,” your fan will automatically adjust its speed to help your HVAC system keep you comfortable while lowering energy costs.

Yes, you can change which fan is paired with a thermostat.

1. Open the Haiku Home app, tap , and select Smart Home Integration.
2. Under the Thermostat Integrations heading, tap the ecobee icon. You will see each ecobee thermostat that is linked to your account.
3. Select the thermostat you wish to update from the list.
4. Select the Haiku fan you’d like to pair with this thermostat, then tap the Next button.
5. Set your ideal temperature and min/max speeds, tap Next, then tap Done.

Yes. Although only one fan can be connected directly to your ecobee thermostat, all fans assigned to the connected fan’s Room in the Haiku Home app will operate simultaneously.

For example, if you have two fans assigned to “Living Room” in the Haiku Home app, connecting either of those fans to your ecobee will result in both of them being controlled by the thermostat.

To adjust your Room settings:

IOS

1. Tap  in the Haiku Home app and select Rooms and Devices.
2. Tap Edit and drag to assign your fans to the desired Rooms.
3. Tap Done to save changes.

ANDROID

1. Select a room from the Home screen.
2. On this screen, Tap the button in the top right corner and select Room Settings.
3. Tap Included Devices and select which devices should be in this room.
4. Tap OK to save changes.

IOS

1. Tap , then select Smart Home Integration.
2. Tap the appropriate thermostat account.
3. At the bottom of the screen, tap the Disconnect button.

ANDROID

It is not currently possible to do this from the Haiku Home app for Android. Please follow the steps below to disconnect via the ecobee web site.

1. In a web browser, navigate to ecobee.com and log into your ecobee account.
2. Open the settings menu and select My Apps.
3. Select Haiku and click/tap the Remove App button.

Bluetooth Remote: Loosen the small screw on the back of the remote and remove the battery cover. Remove and replace the CR 2450 3 V lithium battery. Be sure to properly orient the new battery in the tray. Replace the battery cover and test the remote.

IR Remote (i6 fans only): Remove the battery cover on the back of the remote. Remove and replace the two AAA batteries. Replace the battery cover and test the remote.

This is normal and may happen occasionally upon startup. An initial slight jerking forward and backward does not affect fan operation.