Element Support
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FAQs
Controlling Element
How do I operate the keypad on my Element fan?
To turn on the fan, press “Run”.
To stop the fan, press “Stop.”
To adjust the speed of the fan, use the up and down arrow buttons.
Click here for more detailed instructions on the fan’s keypad and button functions.
Trouble with Something Else
The keypad is showing “Motor Fault” or some other code.
This is most likely a fault code. Big Ass Fans have built-in checks that look for both internal and external faults.
Click here for more detailed instructions on the fan’s keypad and button functions.
Still Need Help?
Call our exceptional customer service team for help with all your fan-related questions.