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Unable To Control Ceiling Fan From App

If your Wi-Fi SSID (network name) or password has changed, or if you have a new router, your fan won’t be able to communicate with your router. To get them working together again, try the following:

  1. Reset your fan’s settings using the instructions from Reset Fan Settings.
  2. Tap Menu icon and then tap Add a Product.
  3. Follow the on-screen prompts to connect your fan to the new Wi-Fi router.

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