AirEye Support

FAQs

Controlling AirEye

Do I operate the ion technology separately from the fan?

No. The Big Ass Fans’ Clean Air System ionizer will operate at any point when your Big Ass fan is receiving power.

Trouble with Something Else

What do I do if the ion generators get wet?

Turn the fan on immediately after the ion generators get wet to dry the generators.

Still Need Help?

Call our exceptional customer service team for help with all your fan-related questions.

844.924.4277

FAQs