Powerfoil Breeze Support

FAQs

Controlling Powerfoil Breeze

Do I operate the ion technology separately from the fan?

No. The  Big Ass Fans ’ Clean Air System ionizer will operate at any point when your Big Ass fan is receiving power.

How do I operate my fan?

Click here for information on operating your fan with the standard controller.

Click here for information on operating your fan with the BAFCon controller.

My fan will not start.

Make sure all wires are securely connected and that supply power is adequate and functional. If the fan still does not start, contact Customer Service.

Trouble with Something Else

What do I do if the ion generators get wet?

Turn the fan on immediately after the ion generators get wet to dry the generators.

A popping noise is coming from my fan.

Airfoil noise occurs when airfoils are not tightened to the specified torque. Disconnect the fan from power, and then tighten the airfoil hardware to 29 ft·lb (39.3 N·m). Note: If the hardware is stainless steel, tighten the airfoil hardware to 10 ft·lb (13.6 N·m). If popping still occurs, verify that the airfoils are not contacting each other. If they are, contact Customer Service.

My fan wobbles during operation.
  • Verify that the mounting structure is rigid enough to support the fan and that the fan is not being exposed to external air forces.
  • If guy wires were installed, confirm proper installation. If guy wires were not installed, contact Customer Service.

Still Need Help?

Call our exceptional customer service team for help with all your fan-related questions.

+61 877-244-3267

FAQs