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FAQs
Controlling Pivot
How do I operate my fan?
For a printable version of these instructions, click here.
STARTING AND STOPPING THE FAN
The RUN and STOP buttons control the fan start and stop functions.
To start the fan, press the green RUN button.
To stop the fan, press the red STOP button.
ADJUSTING FAN SPEED
The arrow buttons control speed adjustment.
To adjust fan speed, press the Up or Down arrow button.
- Single presses will increase or decrease the speed in 1–2% increments.
- Pressing and holding the Up or Down arrow button will slowly and continuously adjust fan speed until the button is released.
REVERSING DIRECTION OF FAN ROTATION
The direction of fan rotation can be reversed when the fan is stopped or running.
To reverse the direction of rotation, press the Direction button, and then press the Memory/Enter button. The associated direction indicator will flash to indicate the pending change.
Trouble with Something Else
The keypad is showing “F_EF” or some other code.
This is most likely a fault code. Big Ass Fans have built-in checks that look for both internal and external faults.
If your keypad reads “F_EF,” this means that the fire alarm has gone off while the fan was connected to your fire panel.
Regardless of the fault code, press the red “Stop” button to clear it. View the full list of fault codes.
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Still Need Help?
Call our exceptional customer service team for help with all your fan-related questions.